Customer Reviews about Plumbing Services in Joliet, IL

Took 4 hours to rod out sewer line but they got it done without charging extra. Well equipped and professional.

I would like to thank Brad Traina for his expertise and professionalism on both of my plumbing projects. I am extremely satisfied with the results of his work and would recommend him without reservation! Thanks Mr Rooter!

Christyan Forbes helped us out and is a awesome help

Brad answered all our questions and gave constructive advice (to the extent of advising us NOT to have some work done). We would gladly do any plumbing jobs with him!

Brad was fantastic. He was straight forward with what the issue was with our hot water heater and was able to fix it right away. The price was reasonable and when it comes time to replace the water heater I will definitely be calling them to do the job.

BRAD TRAINS TECHICIAN,HE DID EXCELLENT JOB ,KITCHEN SINK CLOG.

Gene took care of us, great work, professional plumber, highly recommended, thanks and happy new year

Very quick and professional service by Brad.

Our home has been having sewer, clogged pipes, & flooding problems in our basement for the past few months. We used a local plumber, but the problem persisted. Brad was very professional, knowledgeable, & gave us a better understanding of our problem. He also gave us solutions to prevent the problem from happening again. Will use this service the next time we need it. Thank you so much!

Informative, professional and friendly.

We recently had a flood in our home and called Mr Rooter’s 24/7 emergency help. We needed immediate assistance to stop water spewing from a well pressure tank that broke in our home. Not only did Mr. Rooter’s emergency help line assure me they would send someone out within a half hour, the service professional who arrived within 20 minutes, Gene S, was truly a lifesaver. He quickly assessed our emergency and was able to stop the water. Although we had flooding, it could have been even worse. Gene was professional and quick to install a new tank. He was knowledgeable and knew exactly what to do. Gene got the job done, minimized our damage and provided helpful information. Gene, thanks for all your hard work. I would 100% recommend Mr. Rooter for any plumbing service.

Thank you Mr Rooter (based in Joliet, IL) for 15 years of plumbing service for us at our single-family residence. On the coldest day of the year, Mr Rooter responded to our plumbing emergency fast! Their employees are professionals who give accurate cost estimates, fairly priced. Thanks Cody & Ian!

Great job Gene!!!!

The plumber, Cody, that came out was very professional and addressed all of our concerns. It was also very nice that he also gave us an estimated time of arrival to our home too.

Brad did a great job, he was friendly, professional and informative. I will definitely use Mr. Rooter again if I ever have another need

Gene arrived on time, was very efficient, and had the job done in no time. Reasonable price for emergent services. Forever grateful, thanks again Gene!

Brad was excellent. He notified me when he was on his way and when to expect him. Very professional. He showed me the camera as he was finishing to show the line all the way out to the main being cleared. Thank you!

Cody came out on a Saturday night for an emergency and he was amazing! He was so helpful and was able to solve the problem very quickly. Thank you so much Cody!