Total number of 5 star reviews :695
Thank you for the 5-star rating! We appreciate you taking the time to leave a review!
Quick and professional!!
Thank you for taking the time to leave a review, Fred! We appreciate your support!
Thank you for the 5-star rating, Cathy! We appreciate your support and are always here for any of your plumbing needs!
Mr Rooter was a great company to work with every step of the way! We had an emergency plumbing issue and Mr Rooter was the first company we called, unfortunately they didn’t have any technicians available that evening and would call us with the first availability. We called another company that was able to come out right away. While that company was here, we got a call from Mr Rooter saying they had an a technician that could come out in the morning.. unfortunately we said we didn’t need it since we had a plumber in the house working on the problem! The woman calling from Mr Rooter was very kind and happy we found someone. After four hours, the plumber that was here told us he couldn’t fix the problem, only charged for two hours and then recommended we call Mr Rooter or another big company. 😳 In the morning I called Mr Rooter again and they said they would call us as soon as a technician was available. I figured we would have to wait all day! The office called within a couple of hours and said there was a technician 10 mins away and was on his way! He showed up, did his thing and was very courteous and friendly. He knew what he was doing and was very efficient! The next time we need a plumber we will definitely call Mr Rooter again! They were worth the wait!
Thank you for such a glowing review! We’re so glad to hear that your experience with us, from the first phone call to the completed job, was courteous and friendly. We appreciate your patience and are happy we could provide the efficient and professional service you deserved. Thank you for trusting us, and we look forward to helping you with any future plumbing needs!
Both of these plumber's that came by to unclogg our kitchen sink were top notch. They were efficient, and made sure that under the sink had no more leaks and put in new gaskets and new piping to make sure under the sink was secure. They also checked out our other drains(both of our bathroom, hotwater heater) there was a drainage problem with one of the showers. They were very willing to help us with clearing that drain, as well. They gave us estimates for future needs, to have completed. We will have Mr. Rooter back, for our future needs. Thank you so much for all you do, Both of them were amazing!!
Hi Linda, We are thrilled to hear that our plumbers left a great lasting impression! We pride ourselves on providing thorough yet efficient service, and it’s wonderful to know that was reflected in your experience. Thank you for your support—we look forward to helping you again in the future!
Timely, efficient, and thorough. They were to us in the evening within 1 1/2 hours!
That’s exactly the type of service we want to provide, Johneen. Thank you for choosing us! Mr. Rooter Plumbing of West Portland
Tech was so easy to work with. quality work!!
We're glad our service professional ensured top-of-the-line service, Mo. Thank you so much for sharing your satisfaction! Mr. Rooter Plumbing of West Portland
Very responsive and thorough work I will definitely recommend.
Thank you for your feedback! We’re glad to hear you had a great experience and appreciate your recommendation. Don’t hesitate to reach out if you need us again!
On time, friendly, quoting was fast and efficient. Work was done on time. Would highly recommend them
Thank you for your kind words! We’re glad to hear everything went smoothly and appreciate your recommendation. We’re here whenever you need us!
Chris was great. Right on time and got our issue taken care of. He was really good at explaining our options and what he recommended. I highly recommend
Thank you! We’re glad Chris provided excellent service and clear recommendations. We appreciate your trust and recommendation!
🙂We had a sewer back flow to our basement toilet and shower and water heater drains on New Years Day. Mr. Rooter's Chris came within a couple of hours to root out the drain line. Great job.
Colby Leonard was fast, efficient, informative, and accommodating. We have a special person in the house, and he was very understanding and not afraid or uncomfortable with him. Which, has been a problem in the past with other companies and services.
Thank you for sharing your experience! We’re so glad Colby was able to provide fast, efficient service while making everyone feel comfortable. It’s great to hear he was understanding and accommodating, especially when other services haven’t been. We truly appreciate your trust and are here for you anytime!
Alex was very professional and careful with the interior of the house. He thoroughly explained the issues and the procedure to repair and was quickly finished. I’ve found my new plumbing service company!
Thank you for sharing your experience! Alex will be delighted to hear he made such a great impression. We’re honored to be your new plumbing team and are just a call away whenever you need us!
They came as scheduled....they assesses the job that needs to be done and tell you how much it will be the price of the job. If you agree with it then they proceed to do it . Their personnel are very nice n professional. They are very approachable if you have question.... my problem was a clogged pipe which is more than 30 feet deep into the pipe. They did the job in 30 minutes and they give you some advice to definitely call them again for any services...
Thank you for sharing your experience, Raymund! We’re glad to hear our team provided clear communication, professional service, and helpful advice. Tackling a deeply clogged pipe can be tricky, but it’s great to know we were able to resolve the issue quickly and to your satisfaction. If you ever need assistance again, we’d be happy to help!
Another excellent experience with Mr Rooter. Our hot water heater started leaking on a Friday evening just before Christmas. Mr Rooter was able to get someone to help us on Saturday for no extra charge. Scottie, our technician, was professional, friendly and skilled. He thoroughly explained our alternatives and replaced our water heater. He worked quickly and efficiently and left his work area (and the area affected by the leaked water) spotless. We’ll be repeat customers.
Thank you for sharing your experience! It’s great to hear Scottie provided professional, friendly service and left everything spotless—that’s exactly the standard we strive for. We truly appreciate your trust in Mr. Rooter and look forward to helping you again whenever you need us.
Very thorough, efficient and friendly! Thank you!
It was our pleasure to help, Lori! Thank you for trusting us with your plumbing needs. Mr. Rooter Plumbing of West Portland
Hammad, we're grateful that you found our plumbing service five-star worthy. Thank you for your business! Mr. Rooter Plumbing of West Portland
April, many thanks for the 5-star rating! We appreciate your business. Mr. Rooter Plumbing of West Portland
Awesome.....on time, polite, finished the job!
Thank you, Patty. It's great to hear your plumbing service was seamless! Mr. Rooter Plumbing of West Portland
Very responsive, quick, informative, diligent, plus nice guys.
Your great feedback is appreciated, Glenn! Thank you for trusting us with your plumbing service. Mr. Rooter Plumbing of West Portland
Total number of 5 star reviews :695