Waco Plumbing Reviews

June Brown
June Brown via Google

Excellent job well done

Response from Owner

Hi June, thank you for taking the time to let others know about your experience. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing Mr. Rooter Plumbing!

Jeanne Smith
Jeanne Smith via Google

Darrin came out and took care of my concern the water pipe break fixed.! He also went over and above servicing other plumbing needs I had.

Response from Owner

Hello Jeanne. Thank you for choosing Mr. Rooter Plumbing for your plumbing needs. We are greatly appreciative of your business. We are glad that you had a positive experience with our team. We hope that we can further assist you in all your future plumbing needs. Thank you for taking time out your day to do this review and you have a wonderful day!

Gary
Gary via Google

I just wanted to give a Glowing Review of Darrin Troxell Fixed the problem and explained everything so I could understand the problem Just such a Nice Person and a Pleasure to have him come to my house and take care of this issue If you had TWENTY STARS I would have tacked on Another TEN !!!! Thank You - Gary M. LaDuke 👍🏻

Response from Owner

Hi Gary, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Rooter Plumbing!

April Horton
April Horton via Google

Came out today for my mom Elaine and as always polite, on time and exceptional service

Response from Owner

Hi April, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we're grateful for the opportunity to meet your needs. We look forward to helping you again!

Janice Myers
Janice Myers via Google

Darrin- He is very friendly, prompt, and professional. He fixed our problem!

Response from Owner

Hi Janice, thank you so much for this great review! We really appreciate you being a loyal customer and helping to share the word about Mr. Rooter. We're here for your plumbing and drain cleaning needs anytime!

Jan Johnson
Jan Johnson via Google

Ryan did a great job and we felt very comfortable with him in our home

Response from Owner

Hi Jan, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next plumbing or drain problem to tackle.

Reta Cardinal
Reta Cardinal via Google

Tyler fixed a clogged drain. Tyler is very courteous, professional. I will definitely request Tyler for future needs. Thank you, Reta in Killeen

Response from Owner

Hi Reta, thanks for your review and for choosing Mr. Rooter Plumbing! We are so grateful that you gave us a chance.

H. B. Abshier
H. B. Abshier via Google

The Mr. Rooter team was fantastic. They dispatched Ryan Shuemake, and expert plumber with more than 20 years of experience, and I was financed and had a laundry list of plumbing issues in my 40 year old home all resolved the same day! Courteous, fast, and professional, all at a very fair price.

Response from Owner

Hi H., thank you for sharing your experience with Mr. Rooter Plumbing. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!

Jordan Shifrin
Jordan Shifrin via Google

quickly fixed a blocked drain we had

Response from Owner

Hi Jordan, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The Mr. Rooter team will be happy about your feedback. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We really appreciate it. Thank you again for choosing Mr. Rooter Plumbing and you have a great day.

Mike Royal
Mike Royal via Google

We had an emergency backup at our new home, and Ryan was here super quickly and took care of it with no problem! He had to remove a toilet, but installed it back (more stable than before) and left the place clean and tidy. I'm super happy with Mr. Rooter and looking forward to their help with all my plumbing needs! Update: We've had Mr. Rooter back out a couple of times and have only great things to say! They were even very gracious when we got antsy and made a false alarm call thinking there was a leak.

Response from Owner

Hi Mike, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Rooter Plumbing!

Shelly Pyburn
Shelly Pyburn via Google

Exceptionally fast, great quality. Ryan Shuemake showed up when he said he would, explained the repair, the cost and got to work. Cleaned up the work site. Was pleasant and professional. Also, Mari in the office was awesome. Got me scheduled quickly, with no fuss, and was very sympathic to the plight of having no water!

Response from Owner

Hi Shelly, thank you for your review! We're glad to hear that you enjoyed your experience with Mr. Rooter Plumbing. Thanks again for choosing us and have a great day!

Teresa Teaff
Teresa Teaff via Google

Bill was wonderful. He diagnosed, dug, and fixed a leak near my meter. Very professional and truly upgraded the materials. I always like learning new things and he was very happy to answer questions and show me things about my meter box and pipe system. Finally found an A+plumber.

Response from Owner

Hi Tracy, thank you so much for taking the time to leave this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!

Francisco Suarez
Francisco Suarez via Google

Ryan did a fantastic job,explained everything to me,was very fast but efficient,very friendly and that’s a plus.Hopefully we won’t need a plumber again anytime soon but we always call Mr.Rooter and would definitely want Ryan to come out again!!

Response from Owner

Hi Francisco, thank you! We appreciate you leaving a review, and we're happy to see that you had a great experience with Mr. Rooter Plumbing and our team. Thank you for choosing us!

Lynne Hirko
Lynne Hirko via Google

Bill and Landon were WONDERFUL! Very professional and kind. Definitely would recommend them and this service.

Response from Owner

Hi Lynne, thank you so much for taking the time to leave this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!

Shamyra Jackson
Shamyra Jackson via Google

Mr. Bill Chrisman and his coworker Landon were very professional. They worked in a timely manner, explaining the process as they worked. The end of result was phenomenal. The estimate was three times cheaper than the first plumber that came out. I'm so very thankful I called. With that statement, I would like to advise anyone who is in search of a clean, reliable, respectful, fair cost, professional and amazing plumbing service....to call Mr. Rooter and request Bill to fix your issues.

Response from Owner

Hi Shamyra, we're pleased to hear that your experience with us was a good one! Thank you for entrusting us with the care of your plumbing and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won't hesitate to let us know how we can serve you in the future.

Ant DAVIS
Ant DAVIS via Google

Mr. Davis at 3329 Cumberland Ave. Waco , I have had the pleasure to do business with Mr. Bill and Mr. Gates twice in the last two to three months. It has always been a pleasure and a learning experience. These two young Men are all I need. Any other number I did have are deleted now. All 5 ⭐ all the way across the board.

Response from Owner

Hi Ant, thank you for your review and for choosing Mr. Rooter as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!

Matthew Johnson
Matthew Johnson via Google

Both the guys did and excellent job, was professional, and helpful.

Response from Owner

Hi Matt, thank you for sharing your experience with Mr. Rooter Plumbing. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!

Darlene Wilson
Darlene Wilson via Google

I can't thank Mr Rooter and specifically Kelvin for saving my basement flood. I wasn't home and I received a notice from Waco water/wastewater that I had unusual water usage, 2700 gallons. I called Mr Rooter, Kelvin arrived quickly. He was professional and quickly replaced the busted pipes. He called a water remediation company to dry out the basement. I'm very thankful.

Response from Owner

Hi Darlene, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Rooter Plumbing!

Debbie Galloway
Debbie Galloway via Google

Ryan was courteous, expediant, and respectful of my property and my time. He’s a true professional.

Response from Owner

Hi Larry, thank you for sharing your experience with Mr. Rooter Plumbing. We're glad to hear you enjoyed our services. Thanks again for choosing us as your local plumber and have yourself a fantastic day!

Shannon
Shannon via Google

Ryan Shuemake came out and took care of my problem on a Sunday and was super pleasant and professional!

Response from Owner

Hi Shannon, thank you so much for taking the time to leave this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!

Total Number of Reviews:1032

help icon
Got a plumbing problem? Call Mr. Rooter!