4.9/5

1403 Ratings

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What People Are Saying About Our Plumbers in Virginia Beach

Patrick Zerr
Patrick Zerr via Google

Next day service, provided estimate within an hour. Zack was pleasant, knowledgeable, polite and easygoing. Great service and great job!

Joan Damsey
Joan Damsey via Google

Ryan is personable, knowledgeable, professional and a credit to Mr. Rooter. He took the time to educate us on the identified problems and their solutions. Ryan also offered to inspect our water heater, second bathroom, and kitchen which helped us prepare for future adjustments. We will definately call Mr. Rooter & Ryan for future plumming issues.

James Champion
James Champion via Google

Andrew Levy
Andrew Levy via Google

Eric Armstron
Eric Armstron via Google

Devin, Did a great job, kept informed he whole time.

Ron Hodges
Ron Hodges via Google

Dakata was the absolute best. Everything done exceptionally well and quickly. Great experience.

Response from Owner

Thank you for the review, Ron! It's great to hear Dakata was quick to fix the issue. Thank you so much for choosing us!

Sara Lucas
Sara Lucas via Google

I was very pleased with the service I received today. Ryan was very kind and explained everything, and I am very happy with the work. I will definitely call Mr. Rooter plumbing again for any issues I may have.

Response from Owner

Thanks for the positive review, Sara! We really appreciate you choosing us. It great to hear Ryan took the proper steps to explain the work and fix the issue. Thank you again for choosing us and keeping us in mind future service.

Peyton Hossler
Peyton Hossler via Google

Zane Albrecht was so knowledgeable and friendly! He fixed our issue quickly and was very informative and professional.

Response from Owner

Peyton, thank you so much for the review! We're very pleased to hear Zane made such a great impression. Thank you for choosing us!

Bratty Dee
Bratty Dee via Google

Response from Owner

Bratty Dee, thank you for taking the time to leave us a review!

Frank Johnson
Frank Johnson via Google

Response from Owner

Thank you for the 5-star review, Frank!

Katie Merrick
Katie Merrick via Google

Ryan Dean came to change out our old shut off valves under our kitchen sink, and while he was here, we asked him to check on our powder room toilet that has just started leaking and has ruined our LVP flooring. Not only did Ryan figure out the problem with the toilet, he put us in touch with a restoration company who can assess the damage. Ryan is knowledgeable, friendly and I 1000% trust his advice and his work. Highly recommend using Mr. Rooter and Ryan in particular.

Response from Owner

Katie, thanks so much for this fantastic review! It sounds like Ryan did a tremendous job. We're glad to hear he put his knowledge to good use when address those issues. We truly appreciate you choosing us; thanks for recommending us to others!

Billy Cason
Billy Cason via Google

These guys were great!!! Called them to fix a faucet. They responded in record time, isolated the problem, and fixed it in less than 30 minutes. They are now my go-to guys for plumbing. We'll Done!!!

Response from Owner

Thanks for the review, Billy! It's great to hear our team made quick work of your plumbing issue. We really appreciate you making us your first choice for future service. Thank you so much for choosing us!

Ashley Nicole Helmke
Ashley Nicole Helmke via Google

Response from Owner

Ashley, thank you so much for a great review. We look forward to working with you in the future!

Elue Palmer Jr.
Elue Palmer Jr. via Google

Sam Bailie was an exceptional plumbing technician! On New Year’s Eve, we faced a plumbing emergency — we had a blockage somewhere in our plumbing system that was flooding one of our restrooms. While I expected it would be impossible to find anyone willing to help on such a busy holiday, Sam came to our rescue within an hours of my call, and hours before the new year. Not only did he respond quickly, but his professionalism, skill, and calm demeanor turned what could have been a disastrous situation into a manageable one. Sam efficiently dismantled our commode, cleared the obstruction in the interconnected plumbing and reinstalled the commode, even repairing installation issues left by the original installers, 7 years prior. Despite the late hour and holiday rush, his rates were reasonable, and he never made us feel like an inconvenience. Sam’s dedication to his work and his customers is truly exceptional. If you’re looking for a reliable, skilled, and courteous plumber, look no further than Sam Bailie. He’s now our go-to plumber for life! Thank you, Sam, for saving the day and helping us bring in the new year stress free!

Response from Owner

Mr. Palmer Jr, thank you for the great review! We love hearing about our customers experiences with our technicians. Sam is an amazing asset to the Mr.Rooter team. We are glad to have been able to help to resolve this issues the night of and look forward to continuing to work with you in the new year!

John Farrell
John Farrell via Google

Zane A. came out today. A relatively easy job turned out to be more complex than anticipated but he was still quite fast in repairing it. He took the time to explain the issues to us. Great service! Will be using Mr. Rotor again in the future.

Response from Owner

John, thank you for the great review. We are happy to hear Zane was able to explain and repair the issue in a timely manner. We look forward to working with you in the future!

Heather Hastings
Heather Hastings via Google

Zane Albrecht is an amazing plumber. He cleaned out my system so I could use everything. He is a very nice, funny, and extremely professional person. I highly recommend Zane for all your plumbing issues.

Response from Owner

Heather, thank you so much for the excellent review! We are happy to hear Zane was able to resolve the issue. We look forward to working with you in the future.

Keith Resurreccion
Keith Resurreccion via Google

Brian Chiles
Brian Chiles via Google

Always ready to help

Response from Owner

Brian, thank you for the great review! We look forward to working with you in the future.

Robin Hughes
Robin Hughes via Google

Excellent service

Response from Owner

Robin, thank you for a great review!

Pacoloco7499
Pacoloco7499 via Google

Brian and Dylan were awesome! We have dealt with the runaround with so-called plumbers and our home warranty company for 2 days waiting for our plumbing to be fixed. These 2 men came out, addressed the problem, took the time to deal with my ridiculous Home Warranty company (do not use Choice Home Warranty, by the way), and STILL were done in under an hour. They gave me 3 price options, one with a warranty, and completed the job expeditiously and professionally. From now on, I will only be using Mr. Rooter. These 2 young men were fine representatives of your company and deserve very high praise.

Response from Owner

Thank you for the great review! Happy to hear Brain and Dylan were able to resolve the issue same day. We look forward to working with you in the future.

Total number of 5 star reviews :1297

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