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Mike Lindsey and Jacob Costa were the wonderful technicians who came to my house today. They arrived when they said they would. Both technicians were incredibly polite and respectful. They were very thorough in their inspection and then explained everything very clearly to me. They answered all of my questions thoroughly. I am so happy I used this company. I HIGHLY recommend Mr. Rooter.
Hi Ellen, Thank you for the amazing review! We're thrilled to hear that Mike and Jacob provided polite, respectful, and thorough service. Clear communication and attention to detail are so important, and we're glad they took the time to answer all your questions. We truly appreciate your recommendation and look forward to helping you in the future!
The tech they sent out was helpfull and easy to work with.We able to pinpoint the issue.Now developing a plan to eliminate issue
David, thank you for this feedback! We're delighted our team made it easy to address the issue. It sounds like you’re on the right track with the plan moving forward, and we’re happy to be a part of the solution! Mr. Rooter Plumbing of Vancouver
Highly recommend having Mr. Rooter help you with any repair and installation of any plumbing project. Mr. Terry was very informative and understanding of all our plumbing needs. They were able to fix a bath faucet, shower faucet, and replace two bathroom sinks and faucets within a couple hours. All this while trying to stay within my budget. Great Job!!!
Thank you for sharing your experience! We’re so glad Terry took the time to understand your needs and get everything done quickly and within budget. It’s great to know how happy you are with the work and we appreciate your recommendation!
Wonderful service today. They showed up on time. After giving me the initial quote they found later on that the job would be significantly less time and effort. The tech gave me a new quote for significantly less. Very honest. I will use them again
Thank you for sharing your experience! Honesty and transparency are core to what we do, and we’re glad to hear that came through during your service. We’re happy we could help and look forward to working with you again!
I had my washing machine go out (of course, right near Christmas) I attempted to do some repairs on my own. I got to the point where I could not go further without help. I called Mr Rooter. They were able to squeeze me in, not only same day but the Technician Colby L was so kind, knowledgeable and extra helpful with removing the extra stuff I had. He put everything back and was very quick and efficient. Highly recommend and a big thanks to Colby for being so reassuring and kind.
We're glad Colby could come to the rescue, Krystal! Thanks for letting us know he provided you with reassurance and efficient service during a stressful time. We're grateful you shared your recommendation! Mr. Rooter Plumbing of Vancouver
Mike, as always, showed up with his professional skill and knowledge and also with his warm and easy manner. Jacob did a an excellent job assessing the situation and fixing the issue. It’s nice to know that Mike is passing along his expertise and wisdom. I am confident that anyone training under Mike has the best potential to become an excellent plumber and representative for Mr Rooter.
Maureen, thank you so much for your thoughtful review! We’re pleased that both Mike and Jacob were able to provide the high level of service we strive for and that you noticed Mike's guidance in passing along his expertise. We’re grateful for your continued trust in our service and for recognizing the effort we put into training and supporting our team members! Mr. Rooter Plumbing of Vancouver
Mike and Jacob were amazing! This was my first time ever using a plumbing company, and they had no issues educating me on the process and the items they were repairing. 10/10 recommended!
Thank you for appreciating Mike and Jacob's work and explanations, Kara! We’re glad they made your first plumbing experience a smooth one. We appreciate your business and your recommendation of our plumbing services! Mr. Rooter Plumbing of Vancouver
Wow, Thanks Atreyu! It took you just 20 minutes to fix our plumbing problem!!
We're delighted that Atreyu made your plumbing repair seamless, Janice! Thanks for sharing your fantastic feedback. Mr. Rooter Plumbing of Vancouver
Efficient, on time, and totally cleaned up after the work was done. Price was reasonable. Brian Buelt was great.
James, we're happy Brian provided the top-of-the-line service and left your place clean. Thank you for your feedback and your business! Mr. Rooter Plumbing of Vancouver
Very impressive, knowledgeable, and kind plumbers. I highly recommend them.
Thank you for your recommendation, Gordy! We're delighted our service professionals' expertise stood out to you and we hope to be able to have the opportunity to assist you again in the future! Mr. Rooter Plumbing of Vancouver
Excellent customer service every single time.
Thank you for always choosing us for your plumbing needs! We're proud to earn your trust and satisfaction. Mr. Rooter Plumbing of Vancouver
We had a great experience with Mike and they fixed everything right away. We're so thankful! :)
Thank you for sharing your experience, Kelly! It was our pleasure to quickly remedy your plumbing concern. We'll let Mike know his efforts to assist you were helpful! Mr. Rooter Plumbing of Vancouver
Gianna was professional, thorough, pleasant to work with and kept us informed of his progress. Thank you! The Hardts
We're so glad Gianna kept you informed every step of the way while he worked to get your plumbing running. We'll be sure to share your feedback with him. Thank you for giving us a call! Mr. Rooter Plumbing of Vancouver
Gianni was my literal hero! Went above and beyond! He stayed late for me and helped me with a completely unrelated issue. Thank you so much💖
It’s awesome to hear Gianni went above and beyond, Brooke! We’re so glad he could help with your plumbing issues and even stay late to assist with a separate concern. Thank you for sharing your experience! Mr. Rooter Plumbing of Vancouver
Was very quick and helpful. Gave us a lot of information as to what happened. Also gave us information on what to look for so it doesn't happen again. Really friendly and professional.
Kelsey, it's our pleasure to share why something occurred and to provide tips to prevent it from happening again. Thank you for your wonderful review! We're glad we could help. Mr. Rooter Plumbing of Vancouver
Very timely and efficient. Our technician Alex was great
Tim, thank you for your great feedback! We're glad Alex's plumbing expertise came in handy. We'll be sure to pass your comments along. Mr. Rooter Plumbing of Vancouver
Robert, thank you for the five stars and for choosing our plumbers for your needs! Mr. Rooter Plumbing of Vancouver
We're glad we could restore your water pressure, Desiree! Thank you for giving us a call. Mr. Rooter Plumbing of Vancouver
Terry was very helpful giving me all my options to fix my problems. I will think on it for a few days and make a decision. If I do decide to have work done, I will choose you.
Connie, we're delighted that Terry provided you with all the options you needed to address your concerns. Taking your time to decide is completely understandable, and we’re here whenever you’re ready. We truly appreciate your consideration and look forward to the possibility of working with you in the future. Thanks for this review! Mr. Rooter Plumbing of Vancouver
Good service. Fixed my bathroom that 2 other major Vancouver based plumbing companies couldn't do or wouldn't do
Thanks so much, Marc! We're glad our troubleshooting skills and plumbing know-how were helpful with your bathroom repair. Mr. Rooter Plumbing of Vancouver
Total number of 5 star reviews :1292
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