4.8/5

516 Ratings

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Mackenzie Moore
Mackenzie Moore via Google

I just had a pipe burst in my basement and thanks to the very helpful and friendly service from the receptionist to my service tech. Brian the issue was taken care of within an hour. I am so happy and thankfully they were able to help us so quickly.

Response from Owner

Hi Mackenzie, thank you for sharing your experience! We’re so glad to hear that Brian and our team were able to resolve the issue quickly and efficiently. We truly appreciate your kind words and are always here to help when unexpected situations arise!

Andrea Glasgow
Andrea Glasgow via Google

I was so grateful today for the services of Mr Rooter! Upon waking, I had the dreaded experience of stepping on wet carpet… And then wondering how and why. Because of my membership arrangement I was bumped to nearly the very first service call and had help within a few hours. Brian did an amazing job of assessing the situation and letting me know what was to be done to fix it. I was able to make the decision with time and cost expectations provided and was prepared for it to take longer than it did! Thankfully some shortcuts were found, but I felt honored by his transparent disclosures to me. Wonderful experience today, Mr Rooter is absolutely one of the most caring service teams you will find!

Response from Owner

Hi Andrea, thank you for sharing your experience! As a valued member, we’re glad you could take advantage of the front-of-the-line service. Brian takes pride in providing transparent and efficient service, and it’s wonderful to hear that he exceeded your expectations. Your kind words about our team mean so much to us. We’re honored to be your trusted service provider and are always here when you need us!

James Heeren
James Heeren via Google

Nick came out for our emergency. We had water everywhere and he fixed us up good. Came out after hours and had a very positive attitude and he takes pride in his work.

Response from Owner

Hi James, thank you for your kind words! We're so glad Nick was able to assist you during the emergency and resolve the issue with care and professionalism. We truly appreciate your feedback and are always here when you need us!

Billy Trosper
Billy Trosper via Google

Quick and easy to work with. Fast response when we needed help with our plumbing issue and great work. Would recommend to others.

Response from Owner

Hi Billy, thank you for sharing your experience! We're happy to hear that our team was quick to respond and able to resolve your plumbing issue with great results. We appreciate your recommendation and look forward to helping you again in the future!

Alexander Zephier
Alexander Zephier via Google

Nick was our tech. He did a quick and great job. Friendly and informative to work with as well.

Response from Owner

Hi Alexander, thank you for your feedback! We're glad to hear that Nick was able to complete the job quickly and provide friendly, informative service. We appreciate you choosing us and look forward to working with you again!

Kurt Swendson
Kurt Swendson via Google

Very careful in explaining everything, down to the finest detail, making sure I understood. Fixed the problem right quick. I would definitely want him back for other work!

Response from Owner

Hi Kurt, thank you for sharing your experience! We're glad to hear that Brian explained everything thoroughly and got the problem fixed quickly. We’d be more than happy to have him assist you with any future needs!

Duane Fiala
Duane Fiala via Google

Great job well done by Brian.

Response from Owner

Hi Duane, thank you for your feedback! We're glad to hear that Brian did a great job. We appreciate you choosing us and look forward to serving you again!

Craig Matson
Craig Matson via Google

Brian Howard did a fantastic job for us. Very professional!

Response from Owner

Hi Craig, thank you for the kind words! We're so glad to hear that Brian provided professional service. We appreciate your feedback and look forward to serving you again!

Karl or Monique Pardee
Karl or Monique Pardee via Google

Nick was my text and was great solving the problem quickly Brain did a great job finding out the minor problems with the water.

Response from Owner

Hi Karl and Monique, thank you for sharing your experience! We're glad Nick was able to solve the problem quickly and that Brian was thorough in identifying the minor issues with the water. We truly appreciate your feedback and are always here to help with any future needs!

Ladonna Clark
Ladonna Clark via Google

Nick was the tech and provided great service

Kenzie Shubert
Kenzie Shubert via Google

Nick did a great job and was very attentive and considerate with his service. I really appreciate the quickness; I had my problem fixed within 18 hours of a quote.

Danny Sinksen
Danny Sinksen via Google

Nick did a great job explaining what we needed to do and help us get everything fixed. Job was thorough handled well. Recommend

Adam or Sophie Sturm
Adam or Sophie Sturm via Google

Brian did a wonderful job fixing a leak we had. He explained everything thoroughly and was fast and efficient. Would highly recommend!

Brent Fisher
Brent Fisher via Google

Nick was great. Installed a relief valve on my water heater in less than 5 minutes!

Jeff Peltier
Jeff Peltier via Google

Simple plumbing check up and Nick did a great job.

Response from Owner

Hi Jeff, it's good to hear everything went well and that Nick did a great job throughout the checkup. We greatly appreciate the review and hope to serve you again!

Hal Treeby
Hal Treeby via Google

Honest company,! Knowledge office staff!

Response from Owner

Hi Hal, thank you so much! We are so humbled by your kind words about us. We strive to be trustworthy and professional in everything we do, so we are glad your experience matched that. We look forward to serving you again should you have any other plumbing needs!

HR BAYNE
HR BAYNE via Google

Nick was our tech, he checked everything and advised me on my options. I was very thankful to have a Washington warrior help me out

Response from Owner

Thank you for the review! We are glad to hear Nick was professional and transparent when serving you and your home. We look forward to working with you again in the future! P.S. Nick says, "Go Warriors!"

Lori Beckman
Lori Beckman via Google

Nick came this morning to do a plumbing check and did a fantastic job!

Response from Owner

Hi Lori, We’re thrilled to hear that Nick did a fantastic job during the plumbing check at your place! We're proud to have him on our team, and it's always great to hear that our customers are happy with our service. If you ever need anything else or have questions, feel free to reach out.

V Ninechars
V Ninechars via Google

Tech Nick was awesome! Efficient and kind! :) Great Job!!

Response from Owner

Hi V Ninechars, It's fantastic to hear that you had such a positive experience with Tech Nick! Efficiency and kindness are two qualities we really value, and we're thrilled to know Nick delivered on both for you. We'll be sure to pass along your compliments to him. If you ever need assistance in the future, we're here for you!

Danny or Karla Washington
Danny or Karla Washington via Google

Brian was very knowledgeable and friendly. He and Nick did a great job replacing our ancient water heater and sewer stack. They kept us informed along the way, and the job even cost less than we initially thought. They really care about doing the job well. Thank you for making this a pleasant experience.

Response from Owner

Hi Karla, We're thrilled to hear about your positive experience with Brian and Nick! It's awesome to know they made the process smooth and kept you informed every step of the way. Replacing a water heater and sewer stack is no small feat, so it’s great to hear everything went well and even under budget. We always aim to deliver quality service with a friendly touch, and it’s wonderful to know that came through in your visit. Thanks for trusting us with your plumbing needs!

Total number of 5 star reviews :458

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