What People Are Saying About Mr. Rooter Plumbing of Saratoga Springs

I had the best experience today with Mr. Rooter the two gentlemen that came to my house were very respectful. They put booties on because it was raining out. They close the door every time they came in and out. They were very knowledgeable about everything that they did and they included me Telling me what was going on and what they were doing I’ve never had to hire a plumber before, and I would hire them again in a heartbeat They are craftsmen at there jobs!!

Always great service!

They are the best in the region, quick repair, fair prices! Thanks for your flexibility, my calendar was terrible this week.

Thanks to John, Tyler and Chris we’re back in working order! We had a pipe break under our front lawn, they were extremely nice and easy to work with! This is a small company that really tries to go above and beyond for your family! Thank you

Chris did an excellent job unclogging my kitchen drain very quickly. Will use his service later again if needed.

Chris and John were and are very professional, knowledgeable and tidy, they finished my project in quick time, cleaned up as if they weren't here, problem gone Thank you Mr. Rooter!

They did an excellent job. Our new water heater looks great!

John (owner) was excellent. His expertise made a world of difference with our plumbing problem. He not only solved the problem but he took the time to clean up the surrounding area thoroughly. His employee Tyler also did a great job. It makes a big difference having a true professional when dealing with a clogged drain line. Karen also deserves recognition for being a courteous and considerate office manager. I strongly recommend Mr. Rooter Plumbing of Malta, NY.

Great work and professionalism by the team that addressed the problem I had. I would not hesitate to call again in the future if needed.

Had main water line and sink line flushed. John and Tyler were professional and resolved the issue. Fair price and they really did feel like family. Highly recommend!

Very professional and quick

I had a complicated problem with my water pump and the servicemen were prompt, friendly and they did not rest until they had solved my problem. I am very happy with this company and would certainly use them again!

They were very good at explaining every detail of the service that was provided. He took the time to talk to me and my wife, I didn’t feel pressured or rushed for what job he did, thank you for your professional service.

John, Chris, and Josh were great to work with during the replacement of my sewer line. After months of issues, several cameras, and many attempts to fix my sewer line Mr. Rooter was able to fix my problem and was extremely flexible during the planning process and were able to work down from the original estimates given. Initially we thought the sewer line was disconnected at the main under the public road and sidewalk but after digging into the yard to camera from inside the sewer line we learned it was a 10ft belly in the line ending before the sidewalk and road that was causing issues with drainage. This greatly reduced the amount of work needed and the distance of pipe that needed to be replaced (thankfully). John, Chris, and Josh were able to finish the job of digging a 30ft trench and replacing 20ft of my sewer line in two days which was extremely quick compared to what I was hoping for! They helped to reconnect a pipe that came apart in the basement and installed a new toilet in the house as well. I would highly recommend reaching out with any plumbing issues you may have and I know I will in the future.

I had what I thought to be an easy fix, of course it was not. Joshua kept at it and got the job done. Very happy he helped me out today!

After coming home on a Friday from vacation our hot water tank was not working…We called John at Mr.Rooter in Saratoga and was quite surprised they offered same day service.When he arrived he detected a gas smell and I had a headache and sore throat.He promptly shut off our gas line and advised us to air the house out.He said he would be back Monday with his crew and if scheduling didn't permit he would do it himself.True to his word he showed up with a helper and stated he wasn't leaving untill we had hot water and heat.He worked untill 7pm, and I had both as promised.It really is hard to find a company that is honest, fair in price and true to there word.I highly recommend John Rappleyea and his crew.I know I will be forever grateful.

On time, professional, clean. 100%

They were so nice all the way through this whole process. Amazing team and they did an amazing job. Highly recommend