Total Number of Reviews:2024
What a phenomenal experience!! David was our rep and he was AMAZING with my older parents (who had a million questions). He did research to find us the best filter at a fair price… installed it flawlessly and even helped my parents understand yep to use/replace the filters. He was so patient and Mr. Rooter is lucky to have David on the team. Will definitely be calling him back for all our plumbing needs!!! So excited to have a new faucet, new water filter, and my parents house in better shape. Thanks David!
Kavan was very professional, polite and pleasant. He thoroughly explained the needed repairs. He left the area clean and tidy. I am quite happy with the service, and will recommend Mr. Rooter to my friends and family.
Hi Toodie, Thank you so much for your wonderful 5 -star review! We’re thrilled to hear that Kavan provided professional, polite, and thorough service. It's great to know you’re happy with the Sump Pump and Pipe Repairs, and we appreciate you noticing his care in leaving the area clean and tidy. We absolutely love serving our Santa Rosa community, and it’s neighbors like you who make our work so rewarding. Thank you for recommending us to your friends and family—it means the world to us! If you ever need assistance in the future, don’t hesitate to give us a call. -Grace
The scariest part of my Halloween this year was to have a backed-up toilet that was close to overflowing. Having just had hip surgery, I did not have the physical ability to try to plunge it myself, so I called Mr. Rooter of Santa Rosa even though I was dreading the cost of an after-hours service call. The dispatcher was courteous and efficient. He promised someone would be there within the hour and lived up to that promise. This is long overdue but wanted to give a shout out to the amazing and kind plumbing professional who arrived to help me, Adem Taka. Adem was able to clear the clog by plunging – avoiding any need to pull the toilet up. He cleaned up the mess I had made trying to deal with the clog myself and brought everything out to my trash barrel. And not only did he not charge me, but he also wouldn’t even take any gratuity. Just said he was happy to help me. Thank you Adem, and thank you Mr. Rooter!
Tracey, WOW! Thank you so much for sharing your 5 -star experience with us! We’re so sorry to hear about the stressful situation you were facing, especially after just having hip surgery. Adem is truly a gem on our team, and it’s heartwarming to hear how he went above and beyond to not only resolve the issue quickly but also bring kindness and care to the service. At Mr. Rooter of Sonoma, we’re proud to serve our neighbors like you. Your trust in us means everything, and we’re thrilled we could be there for you when you needed it most. Thank you for choosing us, and please don’t hesitate to reach out if there’s ever anything else we can do for you. Wishing you continued recovery and a clog-free season ahead! -Grace
Hi Brad, Thank you for taking the time to leave our team a 5-star review! We're so happy we could assist you with your Water Spot Repair. It is always a joy servicing our Healdsburg community members. Thank you for your trust in us as your plumbing partner! If you have any questions or need anything in the future please don't hesitate to reach out. We hope you have a wonderful day! -Grace
Mr Rooter assigned David Magnuson to deal with my issues. Water was in all the heating ducts throughout my home and the crawl space under the house was filled with water. David helped us rent a pump and 100’ of hose. He picked up the pump and hoses from the rental company and set up the pump and hoses. He explained what to look for so the pump would not burn out. I was astonished by the water intrusion and very upset. David explained next steps. I am so grateful to David. He is kind, patient and knowledgeable. I cannot have higher praise for Mr Rooter. From our initial conversation with Elsie, who was professional and informative to the best service I have ever experienced from David.
Thank you so much for sharing your 5 star experience! We're thrilled to hear that David and Ella provided you with such exceptional service during a stressful situation. We strive to deliver care and expertise to every customer. We're grateful for your kind words and will be sure to share them with David and Ella. Your satisfaction and trust mean everything to us. If you ever need assistance in the future, we're here for you. Thank you for choosing Mr. Rooter Plumbing! -Grace
Vinson showed up on time and was really friendly and knowledgeable. He gave me some good options and made quick work of my problem. I will recommend Mr. Rooter to anyone I know because of the great work and attitude of Vinson. Thanks!
Hi Jared, Thank you so much for your awesome 5-star review! We're thrilled to hear that Vinson provided you with excellent service and options for your Water Line Repair. We love serving our neighbors in Santa Rosa, and we’re glad to have earned your trust and recommendation. If you'd like to follow up on your Riser Replacement and Rebuild estimate, please don't hesitate to reach out – we’d be happy to assist. Thanks again for choosing Mr. Rooter! -Grace
Five stars to Kevan. Efficient and flawless work. I would call this company again.
Hi Michael, Thank you for the wonderful 5-star review! We’re thrilled to hear Kavan provided such efficient and effective service, and it was our pleasure to assist you in both Sebastopol and Santa Rosa. If you would like to follow up with your HydroScrub for your kitchen line estimate, we’d be delighted to help ensure everything flow perfectly. Thank you again for choosing Mr. Rooter Plumbing of Sonoma County as your Plumbing Partner! -Grace
Excellent prompt courteous competent work…highly recommended!
Hi Paul, Thank you so much for your 5-star review and for being a long-time loyal customer! We’re thrilled to hear you had a great experience, and we're so happy we could clear your lines with our HydroScrub services. We truly love serving the Petaluma community and are grateful to have customers like you. Your recommendation means the world to us! -Grace
This is the first time I’ve left a customer review for David. He’s repaired clogged lines at my house twice. He was very professional and knowledgeable about the condition of the pipes. Each time he’s come out the service has been great and the plumbing is working again. Because the pipes in the house are so old he gave me a brief history of what could happen in the future if these pipes are not repaired. He showed me Footage of a camera down the pipes which helped me visually understand the damage that the pipes are under.
Thank you for your detailed 5-star review, Ryan! We're delighted to hear about the Hydroscrub service you received from David. His professionalism and knowledge are truly valued by our team. It is always a pleasure servicing our Healdsburg community members! Please let us know if you would like to proceed with your Spot Repair Estimate! We appreciate your trust in us as your Plumbing Partner and look forward to assisting you again in the future! -Grace
Promptly came to the house to fix clogged drains. Very polite and efficient. I recommend Mr. Rooter!
Hi Nick! Thank you so much for taking the time to share your 5-star experience! We’re delighted to hear that our team was able to promptly address your clogged drains and provide polite, efficient service. It was truly our pleasure to install the new emergency shut-off valve and ensure your plumbing system is in top shape. Serving our Rohnert Park community is always a privilege, and we greatly appreciate the trust you've placed in Mr. Rooter Plumbing as your go-to plumbing partner. Should you have any questions or need assistance regarding your repipe estimate, please don’t hesitate to reach out—we're always here to help! -Grace
Excellent quality Good prices Great guys
Hi Alan, Thank you so much for your positive feedback and 5-star review! We’re thrilled to hear you were pleased with the Permaliner Sewer Line Replacement. We truly appreciate your trust in us over the years and are grateful to be your Plumbing Partner. It's always a joy to service our neighbors here in Santa Rosa! If you have any questions please don't hesitate to reach out we’re here whenever you need us! -Grace
Adem Taka was our plumbing professional and he was certainly that. Fast, courteous, thorough and left my pace tidier than he found it. Mr. Rooter is my go to from work for years and now the only company i will use at home. Thank you Adem
Hi Tami! Thank you so much for your kind words and five star review! Were so thankful to have your trust in Mr. Rooter for both your work and home plumbing needs! We’re thrilled to hear that Adem provided fast, courteous, and thorough service, and even left your space tidier than he found it – we’re proud to have professionals like him on our team. We truly value loyal customers like you and love serving our Sonoma County community members. If there’s anything else we can help with in the future, don’t hesitate to reach out! -Grace
Thank you David. He took the time and o explain everything! Mr Rooter kept me updated about my appointment
Nina, Thank you so much for your AMAZING 5-star review! We’re thrilled to hear that David took the time to explain everything, and we’re glad that our communication about your appointment kept you well informed. It was truly our pleasure to assist with the toilet reset! Your trust in us as your plumbing partner means the world to our team, and we can’t say enough about how much your photo brightened our entire day! 😊 If you’d like to move forward with the sewer spot repair estimate or have any other questions, please don’t hesitate to reach out. We’re always here to help! -Grace
The plumber, David, was wonderful. Very easy going, knowledgeable and nice to talk with.
Hi Kevin, Thank you so much for taking the time to leave a 5-star review! Were so pleased David could assist you with your Toilet Rebuild! It is always a delight servicing our Santa Rosa neighbors like yourself! If you would like to proceed with your Tankless Water Heater Flush or if you have any further questions please don't hesitate to reach out! We appreciate your trust in us as your Plumbing Partner and hope you have a wonderful day! -Grace
Fit my emergency in first thing in the morning and restored my water
Hi Brian, Thank you for your amazing 5-star review! We are so happy we were able to assist you with your Water Line Repair and Replacement with efficiency! We love servicing our Rohnert Park community members like yourself and were thankful for your trust in us as your Plumbing Partner! We hope you have a great day! -Grace
David goes above and beyond! His work is always exceptional and thorough.Just a good guy!
Hi Barbara! Thank you so much for taking the time to leave our team a 5-star review! We're so happy you trusted us with your Hydroscrub along with your new P-trap installation ensuring all plumbing systems are flowing properly! Please don't hesitate to reach out if you would like to proceed with your Kitchen Line replacement estimate or if you have any further questions! We appreciate your trust in us as your Plumbing Parter! We will pass along your kind words to David! -Grace
Hi Susan, Thank you so much for taking the time to leave our team a 5-star review! We're so glad we were able to assist you with your new Water Hose Faucet installation. It is always a pleasure servicing our Petaluma community members like yourself! Please don't hesitate to reach out if you would like to proceed with your Main Water Riser estimate or if you have any questions! -Grace
Look no further- these guys are really great! The team at Mr. Rooter was courteous, knowledgeable, responsive and professional and were a true pleasure to work with. I had a clogged drain at my vacation rental, and a guest was coming in later that day. Crisis!! They dispatched someone within 30 minutes of my call who promptly diagnosed my problem. Alex was super! He explained everything, answered my questions, gave me a reasonable bid, and fixed the problem by 3 pm check-in time. Crisis solved! Really, look no further- hire them for your project. You won’t be disappointed!
Hi David, Thank you so much for your amazing 5-star review and for trusting us with your vacation rental in Jenner! We're thrilled to hear that Alex and our team were able to step in quickly and solve the issue before your guest arrived. We always aim to provide courteous, responsive, and professional service, and it's great to know that we hit the mark for you. We'll be sure to pass your compliments on to Alex! If you ever need anything else in the future, don't hesitate to reach out. We're here to help! -Grace
Hi Sherri! Thank you so much for taking the time to leave our team a 5-star review! We’re so glad to have been able to assist you with your new Hot Water Heater! It is always a pleasure servicing our Santa Rosa neighbors like yourself! Thank you for trusting us as your Plumbing Partner! -Grace
Mr. Rooter was very professional. I recommend them and I will recommend them to my clients.
Hi Robin, Thank you so much for leaving our team a 5-star review! We’re thrilled to have been able to assist with your Water Line Replacement and Installation. It's always a pleasure to serve our wonderful Rohnert Park community members like yourself. Your feedback is incredibly valuable, and we truly appreciate your recommendation. If you ever need anything, please don't hesitate to reach out—we’re grateful for your trust in us as your plumbing partner! -Grace
Total Number of Reviews:2024