4.9/5

1974 Ratings

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James Bourne
James Bourne via Google

Our toilet failed at two in the morning, and we called Mr Rooter first thing. Mack came out, scoped out the situation, and did a thorough job of setting things right. Very clear and professional. We hadn't used Mr Rooter before, but would again.

Response from Owner

Jim, I am so glad we have gained your trust and loyalty. We strive to get to you as quickly as possible!

Paul Blocher
Paul Blocher via Google

Quick, reliable, professional and friendly service. I appreciated the cleanup after the job was finished.

Response from Owner

We follow the Boy Scout code of leaving a place cleaner than we found it!

mora
mora via Google

We got awesome service from Mack! He was friendly, professional, helpful, and efficient. Will definitely call again for our plumbing needs :)

Response from Owner

We’re here when you need us! Friendly and professional is what we strive for!

Laura Mellish
Laura Mellish via Google

After my water heater started leaking in the middle of the night, I called Mr. Rooter and they were extremely responsive. Mack came out that morning and was very professional and thorough. He took the time to tell me what was going on all the way through and spent extra time to insure I had hot water that evening. He also fixed previous mistakes made by another company.

Response from Owner

Laura, I love to hear you felt informed throughout the process of the work! Mack is extremely thorough and careful!

pop ORBIT
pop ORBIT via Google

Perfect job . Needed to scope out a storm drain that was 160 ft long. Perfectly done. We located the end of the line and verified it was secure.

Response from Owner

Thank you for the review! I am happy to hear you were more than satisfied!

Travis Mills
Travis Mills via Google

I thought the service was excellent. Sage Was very nice and very helpful and answered my questions to the best of his ability. He told us what happened with the drain in the bathtub and he fixed a leaking pipe in the kitchen sink. I would recommend Sage 100%

Response from Owner

Travis, we would recommend Sage 100% as well that’s why we sent him to you! So happy to hear about your positive experience with Mr Rooter!

loren judd
loren judd via Google

Response from Owner

Loren, thank you for taking the time to rate us!

Dennis Dyc-O'Neal
Dennis Dyc-O'Neal via Google

Jesus proved fast, professional, courteous and skilled service in resolving our plumbing issue.

Response from Owner

Dennis, if we could put out a job listing asking for those qualities, that’s exactly what we would look for! We’re so glad to have Jesus on our team!

Cathy Groh
Cathy Groh via Google

Mr Rooter has become my go to plumbing company. Always professional, friendly, fair priced, and most of all, they get the job done. Recently my 92 y/o mother had a plumbing issue and couldn’t say enough good things about the plumber who came out. Two days later I needed a plumber and when Josh showed up, I knew immediately, with his positive attitude and smile, he had to be the guy who helped my mom. Turned out, he was! I can’t say enough good things about my ongoing experiences with this business and I hope Josh will return the next time I need something done. Thank You!

Response from Owner

Cathy, wow! We are a family business with many family members on the team and strive to make our employees feel like family too. I love that your family got to experience that family culture too with Josh’s positive attitude and can do smile!

Jim Faryar
Jim Faryar via Facebook

The technician educates you on the problem and offers options. You are always in the loop.

Peter Weiss
Peter Weiss via Google

Jesus was friendly and informed us of what they were doing every step of the way

Response from Owner

Peter, we strive to keep you informed so you feel confident in choosing us! Thank you

John P
John P via Google

Oscar was professional, neat and very helpful in explaining the grease clog we had in our kitchen drain. He carefully rooted it multiple times to make sure it was clear and advised us in how to use enzymes to prevent the clog from reforming. Great service.

Response from Owner

John, so happy to hear you feel informed about our BioChoice enzyme treatment. It’s a life saver! Oscar is a great guy and I cannot wait to share your words with the team!

Nicole Hawkins
Nicole Hawkins via Google

Technician was friendly and knowledgeable!! Very helpful, thanks again😀

Response from Owner

Nicole, anytime! Glad to hear you experienced our excellent customer service!

Vanessa Mata
Vanessa Mata via Google

Great and friendly same day services provided by Mr.Jesus Pozos-Dominguez, he got my kitchen sink back to operational in less than an hour. I would call again if another issue occurred.

Response from Owner

Vanessa, hopefully Jesus was the hero before any big holiday meals! We will be available over the holidays if you need us!

Zen Fairy
Zen Fairy via Google

Fast service, extremely professional and knowledgeable, explained the problem and solution in detail.

Response from Owner

We love to hear you feel the problem and solution we’re explained fully! We want you to feel confident moving forward with our technician’s suggestions!

Kenny Nguyen
Kenny Nguyen via Google

Awesome service, reasonably priced and tech fully explained service and quote. Would highly recommend!!

Response from Owner

Kenny, communication is key. Our techs strive to be as transparent and detailed as possible. They want you to feel informed and confident in the scope of work!

mendolady1
mendolady1 via Google

Oscar was very professional and courteous. He fixed the problem very quickly. I am impressed with Mr. Rooter!!

Response from Owner

Thank you for the review! So glad to hear Oscar helped leave a great impression of our company! We strive to be professional, efficient and transparent!

Ralph Pearson
Ralph Pearson via Google

Finally a plumber we can trust. Fast, professional work at a fair price. Quite a contrast with the increasing number of plumbing outfits who opportunistically exploit clients and learn on the job at the client's expense. Field manager Albert is a wizard -- got a very complex job done ahead of schedule and below estimate.

Response from Owner

Albert is a wizard! He will love to hear that, and probably request we start calling him that :) Thank you for this awesome review and your trust. We strive to be transparent and upfront about every aspect of the job.

Tony D'amico
Tony D'amico via Google

Geoff Smith
Geoff Smith via Google

Alan was professional, courteous and got the job done quickly.

Response from Owner

Geoff, thank you for taking the time to rate us! Courteous and professional is what we aim for!

Total number of 5 star reviews :1813

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