4.7/5

1319 Ratings

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What People Are Saying About Mr. Rooter Plumbing of Rochester

Kevin Bruyns
Kevin Bruyns via Google

Leslie Bruyns
Leslie Bruyns via Google

Kyle Smith
Kyle Smith via Google

Great experience and always the right people for the job. Awesome Customer Service 👏

Response from Owner

Thank you for your kind words, Kyle! We're thrilled to hear about your great experience and appreciate your recognition of our team. Providing awesome customer service is our priority, and we look forward to serving you again! Thank you from the Mr. Rooter Team!

DebbieLee P
DebbieLee P via Google

Great company wonderful to work with

Response from Owner

Thank you, DebbieLee! We appreciate your kind words and are glad to hear you had a positive experience working with us. Your support means a lot! Thank you from the Mr. Rooter Team!

kristen n
kristen n via Google

Thanks Mr. Rooter! Great work.

Response from Owner

Thank you for your kind words, Kristen! We're thrilled to hear that you were satisfied with our work. We look forward to serving you again in the future! Thank you from the Mr. Rooter Team!

joe barbieri
joe barbieri via Google

Great company to work with!!!

Response from Owner

Thank you for your kind words, Joe! We're thrilled to hear you had a great experience working with us. Your support motivates us to keep delivering excellent service! Thank you from the Mr. Rooter Team!

Judy Gammariello
Judy Gammariello via Google

Response from Owner

Thank you for your 5-star rating, Judy! We're glad to know you had a positive experience with us. Your support means a lot! Thank you from the Mr. Rooter Team!

Thomas Sheffield
Thomas Sheffield via Google

Mr. Rooter has been a phenomenal sponsor for my sons wrestling team. Absolutely great

Response from Owner

Thank you for your kind words, Thomas! We're thrilled to hear that you feel positively about our support for your son's wrestling team. We appreciate your partnership and look forward to continuing our involvement! Thank you from the Mr. Rooter Team!

Kirk Walker
Kirk Walker via Google

Great job

Response from Owner

Thank you for the 5-star rating, Kirk! We appreciate your support and hope to continue meeting your expectations. Thank you from the Mr. Rooter Team!

Alfred Sandy
Alfred Sandy via Google

Ray arrived early and fully assessed my situation and developed a plan forward . Excellent job and I wouldn't hesitate to recommend Mr. Rooter to meet their plumbing needs.

Response from Owner

Thank you for your wonderful review, Alfred! We're thrilled to hear that Ray was able to provide you with excellent service and a solid plan. Your recommendation means a lot to us, and we appreciate your trust in Mr. Rooter Plumbing. Thank you from the Mr. Rooter Team!

Gerard J Petix
Gerard J Petix via Google

Tech RAY provided very timely efficient service while providing customer in-service training of the repair work mechanics.

Response from Owner

Thank you for your great review, Gerard! We're happy to hear that Ray provided you with timely and efficient service along with valuable training. Your satisfaction is our priority, and we appreciate your feedback! Thank you from the Mr. Rooter Team!

Alan Fitterman
Alan Fitterman via Google

Response from Owner

Thank you for your 5-star rating, Alan! We appreciate your support and look forward to serving you again. Thank you from the Mr. Rooter Team!

Jayme Molzen
Jayme Molzen via Google

Response from Owner

Thank you for the 5-star rating, Jayme! We're glad to know you had a positive experience with us. We appreciate your support! Thank you from the Mr. Rooter Team!

Donna Saturno
Donna Saturno via Google

Called several so called 24/7 emergency plumbing companies but only Mr Rooter actually was available. Kevin Gray arrived within 2 hours on a Saturday afternoon to take care of my mom’s clogged drain which went from the upstairs shower to the downstairs kitchen sink. He was very efficient and knowledgeable and thorough as well as very nice. Took care of the problem and off he went. Would highly recommend

Response from Owner

Thank you for your wonderful review, Matilde! We're delighted to hear that Kevin provided efficient and knowledgeable service for your mom's plumbing issue. Your recommendation means a lot to us. If you need any further assistance in the future, don't hesitate to reach out! Thank you from the Mr. Rooter Team!

Patricia Wallace
Patricia Wallace via Google

The technician, who came inspected and looked over the situation and called for the pump truck. Unfortunately the truck is not in service right now and doesn't have a date or time when it is fixed. Therefore, my septic problem is still not fixed. He did all he could, was courteous, and thorough. If I still have a problem next week or later I will be sure to call Me Router.

Response from Owner

Thank you for your understanding, Patricia. We're glad to hear that our technician provided courteous and thorough service. We apologize for the inconvenience with the pump truck, and we appreciate your patience. If you encounter any issues in the future, please don't hesitate to reach out. Thank you from the Mr. Rooter Team!

Katie Johnson
Katie Johnson via Google

Brandon M. came to our house on a Sunday to help remove an unexpected clog from our pipes. He was professional, efficient and extremely friendly! If we ever need to call Mr. Rooter again we would definitely request him to come.

Response from Owner

Thank you, Katie, for your wonderful review! We're delighted to hear that Brandon provided you with professional and friendly service. We appreciate your recommendation and look forward to helping you again if needed! Thank you from the Mr. Rooter Team!

Tony Leonardis
Tony Leonardis via Google

Response from Owner

Thank you for the 5-star rating, Tony! We appreciate your support and look forward to serving you again. Thank you from the Mr. Rooter Team!

Tracy Krawczyk
Tracy Krawczyk via Google

Response from Owner

Thank you for the 5-star rating, Tracy! We appreciate your support and look forward to serving you again. Thank you from the Mr. Rooter Team!

Darlene Teresi
Darlene Teresi via Google

Response from Owner

We appreciate your 5-star rating, Darlene! Thank you for your support. We're here to help whenever you need us. Thank you from the Mr. Rooter Team!

Jim Yonosko
Jim Yonosko via Google

Great service! Stephen did a great job with explanation thru his steps of the process. Extremely personable

Response from Owner

Thank you for your positive feedback, Jim! We're thrilled to hear that you had a great experience with our service. We look forward to serving you again! Thank you from the Mr. Rooter Team!

Total number of 5 star reviews :1141

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