Total number of 5 star reviews :1206
Rob was Pleasant, professional and honest. Definitely would use again.
My plumber was on time. Very near, professional,but very friendly. He first did a assessment of the problem Then the cost to repair. He worked smartly and fast. I would recommend him, his company in a heartbeat.
Chauncey was awesome. Very knowledgeable and friendly. Also for all the work, very fair and affordable
Very professional and polite. Took very good care to make sure everything was cleaned. Left my home spotless. Would recommend Mr. Rooter to anyone who needs a plumber.
Called on the snowy weekend and really didn’t expect anyone to show up on Monday in the sleet and snow. Robert A expertly. handled my clogged line with minimal mess and time. Unfortunately he couldn’t run his camera and the city had water restrictions due to inclement weather so I I haven’t put it to any stress. Appreciate the help
Mitchell, Evan and Rob were the most professional and knowledgeable plumbers with whom I have worked. We had a difficult sewage situation on an old building in the Fan on the New Years Eve afternoon... and they came out right away. They were able to diagnose and take care of it in less than a couple of hours. They even cleaned up the nasty mess that was not from their work. I will definitely be calling them again...and will refer them (as I am a realtor). Thank you Mr. Rooter!
Very courteous and prompt. He took care of our problem and cleaned up after he was done.
I requested service to open a drain and install a new garbage disposal unit in the kitchen sunk; the staff arrived promptly , was thorough in their explanations of disposal options. I will use them again.
The guys with Mr Rooter were very pleasant, knowledgeable, and easy to talk to. Explained issues and positive results thoroughly and with great patience. Great experience. Definitely recommend!
The plumber did a great job. Thanks.
Very courteous, friendly, and professional. Diagnosed and quickly resolved our backed up plumbing issue as well as made reasonable suggestions to alleviate future issues. Acknowledged our military service and discounted labor costs—OUTSTANDING!
Had a galvanized kitchen drain plugged all the way to septic . It was replaced in one day. Yahoo.... dishwasher going again !!! I am happy !
Fast scheduling, very efficient and thorough work. Chauncey was very respectful of our home and time. So grateful for the skills Mr Rooter brought to our home today!
Thank you, Tiffany, for sharing about your positive experience! We are thrilled you had a great experience and are happy with the service you received. Quality service and work are very important to us... and our customers' satisfaction is especially important to us!
Had been searching for a reliable plumber for a few weeks . My appointment was quickly made with multiple times to choose from. Chauncey my technician could have not been better. He put me at ease when diagnosing issue and quickly resolved it.
Thank you, Starla, for sharing about your positive experience! We are thrilled you had a great experience with Chauncey and are happy with the service you received. Quality service and work are very important to us... and our customers' satisfaction is especially important to us!
Very professional, young man. Talked me through everything. Great manners!
Thank you for your review, Ron and Wendy! Customer service is very important to us and we are happy to hear you were pleased with your experience with Chauncey.
Paul is very easy to work with and understand very dedicated and I love this commitment to satisfy the customers needs five star
Thank you for the wonderful feedback! We appreciate the opportunity to serve you as a customer of Mr. Rooter Plumbing of Richmond!
Thank you, Tiffany, for sharing about your positive experience! We are thrilled you had a great experience and are happy with the service you received. Quality service and work are very important to us... and our customers' satisfaction is especially important to us!
Total number of 5 star reviews :1206