4.8/5

448 Ratings

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What People Are Saying About Mr. Rooter Plumbing of Richmond KY

Rita Banks
Rita Banks via Google

They came on time and he was friendly

Shawn Kaplan
Shawn Kaplan via Google

Took his time. Had to run and get parts. Very patient

Ms Me
Ms Me via Google

Mr. Rooter plumbing inspected 4 issues at my house today. The estimate is reasonable and includes opening up the ceiling below a bathroom to repair a leak. And, they will be back to do repairs Monday. Today Jan 14, Treavor Smith replaced water valves to 2 sinks and 1 toilets, and replaced the tower in one toilet. I really appreciate the quick appointment and professional service!!!

Response from Owner

Thank you for your positive review, Ms. Me! We're delighted to hear that you found our inspection thorough and the estimate reasonable. We're committed to providing you with quality service and look forward to completing the repairs on Monday. Your satisfaction is our priority!

V&M Investments, LLC
V&M Investments, LLC via Google

Great Service! Matt did an excellent job and was very thorough in his work and explanation. Thank you for being on time and for adjusting your schedule to meet mine on multiple occasions. Highly Recommended!!

Response from Owner

Thank you for the fantastic review, V&M Investments, LLC! We're thrilled to hear that Matt provided excellent service and was able to accommodate your schedule. Your recommendation means a lot to us! We look forward to working with you again in the future.

Kelley Taylor
Kelley Taylor via Google

Easy to schedule, came the same day. Our plumber was excellent. Very professional, friendly and fast.

Response from Owner

Thank you for your wonderful review, Kelley! We're thrilled to hear that scheduling was easy and that you were satisfied with our plumber's professionalism and friendliness. Your feedback motivates us to keep providing excellent service!

Sonia Smith
Sonia Smith via Google

Very kind and understanding.

Response from Owner

Thank you for your kind words, Sonia! We strive to provide excellent service and support to all our customers. Your feedback is greatly appreciated!

Luke Herndon
Luke Herndon via Google

Christian was prompt, respectful, and thorough. Definitely recommend and ask for Christian!

Response from Owner

Thank you for your fantastic feedback, Luke! We're thrilled to hear that Christian provided you with prompt and respectful service. Your recommendation means a lot to us!

Darcy Salyers
Darcy Salyers via Google

Everything was professionally handled. The technician was super nice and knowledgeable. He came the same day I called and completed the job!

Response from Owner

Thank you for your wonderful review, Darcy! We're thrilled to hear that you had a positive experience with our team. Providing professional and efficient service at a fair price is our goal. We appreciate your feedback and hope to assist you again in the future!

black elite
black elite via Google

Response from Owner

Thank you for your 5-star rating! We appreciate your support and look forward to serving you again.

Jo Elliott
Jo Elliott via Google

Billy and BB were soooo professional and was very knowledgeable of their work Very courtest would recommend them!!!!

Response from Owner

Thank you for your wonderful feedback, Jo! We're excited to hear that Billy and BB impressed you with their professionalism and expertise. We appreciate your recommendation and look forward to serving you again!

James Bailey
James Bailey via Google

Response from Owner

Thank you for the 5-star rating, James! We're glad to know you had a great experience with us. We appreciate your support!

Hilda McClanahan
Hilda McClanahan via Google

I called Mr rooter out for a clog. The technician Christian Cruz arrived on time he was nice and got the job done quick I recommend asking for him

Response from Owner

Thank you for your wonderful review, Hilda! We're glad to hear that Christian provided you with timely and efficient service. Your recommendation means a lot to us! We look forward to assisting you again in the future.

Yolander Jackson
Yolander Jackson via Google

Mr Patrick Walker answered all questions did his job well and very polite and friendly.

Response from Owner

Thank you for your wonderful review, Yolander! We're delighted to hear that Patrick provided excellent service and answered all your questions. Your feedback is greatly appreciated, and we look forward to serving you again!

Jeff Gross
Jeff Gross via Google

Recently spoke to Savannah about some quotes that I was needing. She was kind, courteous, and able to help me out with everything that I needed in a quick and timely manner. Great overall experience!

Response from Owner

Thank you for your wonderful review, Jeff! We're thrilled to hear about your positive experience with Savannah. Our team is dedicated to providing excellent service, and it's great to know we met your needs effectively. We appreciate your support!

Kim Masters
Kim Masters via Google

When you’re unsure of your plumbing issues , don’t hesitate to call Mr. Rooter. Professional from start to finish. A technician was at my house within 45 min of the call! Not just any technician! I got Erick! He came with all the equipment needed for the job and his expertise along with it. Erick explained my issue and supported it with video and explanations I understood. I experienced no upselling and a guarantee to back up the service! Thanks Erick and thanks Mr. Rooter.

Response from Owner

Thank you for your wonderful review, Kim! We're thrilled to hear that Erick provided you with such professional service and clear explanations. Your satisfaction is our top priority, and we appreciate your recommendation. We look forward to assisting you again in the future!

Sarah Davis
Sarah Davis via Google

Christian Cruz was quick, friendly, and helpful in fixing my backed up sink. Mr Rooter was able to send someone within an hour of calling. I am more than happy with Christian's work. Very professional and was happy to answer my questions. My sink is back in working order. I will definitely call for any future issues.

Response from Owner

Thank you for your wonderful review, Sarah! We're thrilled to hear that Christian provided you with quick and professional service. Your satisfaction is our priority, and we look forward to assisting you with any future plumbing needs!

Marsha Duggins
Marsha Duggins via Google

Professionals exhibited expertise and knowledge in task completed, I.E., plumbing for a new refrigerator. Thank you for doing such a wonderful job and a special thanks to Pat.

Response from Owner

Thank you for your wonderful review, Marsha! We're thrilled to hear that you were satisfied with our team's professionalism and expertise. We'll make sure to pass your special thanks to Pat! Your support means a lot to us.

Coleen Sydor
Coleen Sydor via Google

Arrived promptly; very professional and efficient. I was very satisfied with service.

Response from Owner

Thank you for your wonderful feedback, Coleen! We're thrilled to hear that you found our service professional and efficient. Your satisfaction is our top priority, and we appreciate your support!

Ashley Roy
Ashley Roy via Google

Response from Owner

Thank you for the 5-star rating, Ashley! We truly appreciate your support and look forward to serving you again.

TR Reality/Regina Edwards-Owner
TR Reality/Regina Edwards-Owner via Google

Mr Rooter fixed an issue I had been having for years with a kitchen sink. It cost a bit more money but was worth it! Patrick W did the work. He was on time, very knowledgeable and did a very good job! I would recommend Patrick and Mr.Rooter’s service for any plumbing issue!

Response from Owner

Thank you for your wonderful review, Regina! We're thrilled to hear that Patrick was able to resolve the long-standing issue with your kitchen sink. Your recommendation means a lot to us. If you have any more plumbing needs in the future, we’re here to help!

Total number of 5 star reviews :407

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