What People Are Saying About Mr. Rooter Plumbing of Rhode Island

Peter not only efficiently completed my leak but is also a subject matter expert.

Very efficient and friendly. Happy with the work they did.

The rep came who helped me did a great job with my sewage pump replacement. He was punctual and efficient getting the job done. I will definitely be using them again for plumbing and HVAC needs

Very professional and quick service

Peter M. was excellent, so friendly, courteous and knowledgeable about replacing my hot water heater. He made everything stress free. Excellent communication and service from the main office too.

Brian did a great job installing a backflow preventer and also acted as my advocate with the town of Smithfield.

I'm so glad I came across this company last minute when my heat was not working just a few days before Christmas. They were professional and transparent about everything. Work was done in a timely manner and as promised my heating issues were fixed. Highly recommend.

Overall, the office and techs were great! Received reminder and verification calls, much appreciated. Very Punctual, both visits Professional, polite Pleasant,/friendly Thorough, pointed out possible issues other than the heater. Informative, explained the new water heater and how to set the temperature Quick and efficient. Definitley Recommend Mr. Rooter! Thank you.

Justin, our technician, was amazing. I seriously can not say enough about how amazing our experience was with them. We had an emergency and he helped us. Absolutely amazing Thank you!

Responded promptly and resolved the issue on very short notice

We love Mr. Rooter. We've used them several times for plumbing issues, and every time they've been friendly and able to dispatch someone very quickly to help. We've also found their rates very fair. I called them Monday mid-afternoon for a shower that wasn't draining and had standing water in it, and Justin was at our house within an hour. He was extremely knowledgable, kind, and was able to fix the issue quickly. And, he spent extra time with us to help us understand the root of the issue, what we can do to maintain our house's old plumbing system well for the future, etc. Thank you, Justin and Mr. Rooter Plumbing!

Excellent same-day service. Shayne was friendly and knowledgeable who worked quickly and efficiently and solved the problem. He explained the process and cost clearly and made sure I understood what he told me. Plus, made the initial call about 10, problem was resolved by 300, so not much time wasted by waiting.

At noon the Saturday before Thanksgiving our water heater showed signs of leaking so after calling one company, that didn’t answer and still hasn’t returned my call a month later, I called Mr Rooter/Greenwood Plumbing. My call was answered promptly and I was told someone would be at my house between 1:39 and 4:30 pm. I also was sent the name and photo of the plumber. He, Justin, called at 3:00 saying he would arrive in 30 minutes. On arrival, as promised, he looked at the tank, needed replacement as expected. He explained all of the options, explained the pricing and did not try to steer us in any direction, he did recommend changing the valves but absolutely no pressure. We decided what we wanted and got the price and he went to work. On completion he swept the area and except for the new heater everything looked as it was. We were impressed with the company, the quick response and Justin’s work The price was almost exactly what we thought it might be before we called. We would absolutely call Mr Rooter again for routine or emergency service again.

My experience was great! Shayne was very knowledgeable and explained the entire process. He gave me a very detailed explanation of what he found and some suggestions on how Mr. Rooter can help me in the future. Shayne was also very considerate of my home. Thank you Shayne and Mr. Rooter!

Could not have asked for better service! Eric was very kind, patient, and professional. Even helped with a plumbing-related issue that wasn’t on my list of things to be fixed! Amazing! Would highly recommend to anyone!

Charles McDaniel blew my mind. Professional friendly,and knowledgeable. Cleaned up also. WOW!!!!!!!!! Jessica was nice to talk to also.

Eric was very quick and professional. Gave me a few options to choose from and got right to work. Appreciate him very much. Also, he dealt very well with my 9 year old asking 1,000 questions as he was working 😂