Total number of 5 star reviews :1584
The technician was very friendly, I was told not to expect him for 60-90 minutes, he showed up in 30. He knew his stuff, he stayed a little longer to make sure job finished completely. I am very happy with the service I received. Dennis
Dennis, thank you for sharing your experience! We're glad we could arrive sooner than expected so we could get your plumbing concern squared away in no time. We're grateful to serve you! Mr. Rooter Plumbing of Phoenix Arizona
Great job
Thank you, Jon! It was a pleasure to assist you with your plumbing needs and we hope you'll reach out again in the future if you need us! Mr. Rooter Plumbing of Phoenix Arizona
The young fellow was very through and determined the trouble. He explained everything. I was impressed as was my nephew who came to help me.
Prompt, courteous and knowledgeable. Gabriel was top notch! Coming on Christmas Eve to fix and sewer back up AND clean up the mess too!!!
Thank you, Angelo! We'll be sure to share your kind words with Gabriel. It's fantastic to hear he provided the exceptional service we strive to deliver to all our customers and fixed your sewer backup. It's our pleasure to provide plumbing services you can trust to be there whenever you need them! Mr. Rooter Plumbing of Phoenix Arizona
We had several plumbing companies come out and suggest the best option to replace a water heater in our master closet. We chose Mr. Rooter as they offered a solution which was cost effective and eliminated putting a new water heater inside the bathroom closet. Both Joe and Ken were a professional and ethical team, who from start to finish, gave us several options with quotes on those options and answered all our questions in a timely manner. We got a recirculating pump on our water heater in our garage and had piping installed outside to connect to the master shower and manifolds in the master sinks. Their follow up throughout the process was top notch. Ken, the plumber, was very attentive to detail and very thorough in the work he performed and explained the process in layman's terms. We are very pleased that we chose Ken and Joe from Mr. Rooter and would highly recommend them for any plumbing work because of their professional and ethical standards an ed the work they performed.
After calling 3 different shops and having appointments fall through or get pushed, I called Mr. Rooter and had a response text within 10 mins. They were able to get out within 2 hours and were very responsive. The Tech they sent out was Gabriel - Super knowledgable, skilled and courtious. We showed him the issue and we went full attack mode on it. He couldnt clear the clog from the first access point and he went to the next, and the next and the next. He finally was able to clear the drain and get us flowing again. He was awesome, quick and accurate - showed me the blockage on his camera and had a number of maintinance suggestions. Mr. Rooter, the company, was great and their speed was commendable - on a Sunday - between holidays - 10/10 would request them again and absolutely would request Gabriel everytime.
Plumbers always showed up on time. Worked extremely long hours. Worked on Thanksgiving Day! Kept us well informed of daily progress, and what to expect of completion time line. At end of job complete clean up. Big task for main line sewer replacement
Steve, thank you so much for acknowledging our team's dedication and hard work! We're delighted they got the job done efficiently, even working through the holiday, and ensured you were kept informed of the updates. We appreciate your trust in us for such a big task and look forward to being there for any future needs! Mr. Rooter Plumbing of Phoenix Arizona
Our technician Ken P. was timely and communicative, I never felt pressured to do anything through the process and felt educated on the decisions I was making. He was even able to fix my leak same day which was a huge relief! Will definitely request him back if we have any further issues at our house!
It’s great to hear that Ken provided such a positive experience, Shayla! We’re glad he could fix your leak the same day and keep you informed throughout the process. Thank you for trusting Mr. Rooter, and we’d be happy to help again if you need us in the future! Mr. Rooter Plumbing of Phoenix Arizona
Thank you, Teague! We appreciate your support and are glad we could assist with your plumbing needs! Mr. Rooter Plumbing of Phoenix Arizona
Best plumbing company I have ever worked with in my 57 years of RealEstate. Joe and Cameron gave me emergency service and solved my flooding problem very quickly.
With your extensive experience in real estate, Darlene, we’re especially honored by your feedback! We’re glad Joe and Cameron could quickly fix your flooding issue. Thanks for choosing Mr. Rooter! Mr. Rooter Plumbing of Phoenix Arizona
Responded very quickly and did a excellent job.
We’re glad we could respond quickly and resolve your plumbing issue, Vernon. Thank you for trusting Mr. Rooter with your plumbing needs! Mr. Rooter Plumbing of Phoenix Arizona
Excellent service and very component and knowledgeable. Also very polite. Answered all our questions
Thank you, Betsy. It's fantastic that all your questions were answered! We're proud to be your trusted plumbing team. Mr. Rooter Plumbing of Phoenix Arizona
Response was great - sink was installed right away. Very satisfied!
Mario and his crew were top notch!! They replaced an entire 70 year old drain system in my house within a week! I had full ceramic and Saltillo tile throughout the house and they did the least amount of demo they could to make the rebuild process go even smoother. Mario was extremely honest , professional and hardworking. I would’ve responded earlier but we had some losses in our family that needed my attention. With that being said, if you need help in an emergency or have a plumbing issue. These guys will definitely take care of it for you, so you can take care of your family. That is priceless! Thank you and if we ever have future needs we don’t even need to look anywhere else. -a tired firefighter
The technician was very helpful in solving my plumbing problem.
It's great to hear our plumbing expertise was helpful, Kathy! Thanks for your fantastic feedback. Mr. Rooter Plumbing of Phoenix Arizona
Ckane, it's nice to know you had a five-star experience with our plumbing service. Thank you for your business! Mr. Rooter Plumbing of Phoenix Arizona
Paul Ploussard did a fantastic job! Called ahead of time, showed up early and cleared the drain quickly. Give this man a RAISE!
Thanks so much, Parrish! We're glad that Paul did a fantastic job and ensured your system is running smoothly again. Mr. Rooter Plumbing of Phoenix Arizona
Paul the plumber who came was excellent. He explained what we needed to have done and how much. He fixed our problem in a timely manner. He was very courageous, friendly and professional.
We're grateful you shared your recognition, Adrianna! Paul will be happy to hear you appreciate his repair work. Thank you for letting us know you're pleased! Mr. Rooter Plumbing of Phoenix Arizona
Trent at Mr. Rooter was extremely professional, courteous and knowledgeable, and did a great job getting our septic system back online quickly after a backup. The team was honest and fair, definitely recommend.
Thank you for the excellent recommendation, Jeff! We'll be sure to celebrate your kind words with Trent. It was a pleasure to assist you with your septic system and we look forward to helping with future plumbing needs! Mr. Rooter Plumbing of Phoenix Arizona
Cameron was so helpful! We had an issue with a walk in tub and finding matching parts was almost impossible. Cameron gave his all trying to help!
Thank you, Audra. We’re really glad to hear that Cameron was able to help with your walk-in tub, even with the challenge of finding matching parts. We know how frustrating that can be, and we're happy he gave it his all. If you need anything else, don’t hesitate to reach out. We're always here to assist! Mr. Rooter Plumbing of Phoenix Arizona
Total number of 5 star reviews :1584