4.7/5

1745 Ratings

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Dennis Wardwell
Dennis Wardwell via Google

The technician was very friendly, I was told not to expect him for 60-90 minutes, he showed up in 30. He knew his stuff, he stayed a little longer to make sure job finished completely. I am very happy with the service I received. Dennis

Response from Owner

Dennis, thank you for sharing your experience! We're glad we could arrive sooner than expected so we could get your plumbing concern squared away in no time. We're grateful to serve you! Mr. Rooter Plumbing of Phoenix Arizona

John Fisker
John Fisker via Google

Great job

Response from Owner

Thank you, Jon! It was a pleasure to assist you with your plumbing needs and we hope you'll reach out again in the future if you need us! Mr. Rooter Plumbing of Phoenix Arizona

Sharon Bradley
Sharon Bradley via Google

The young fellow was very through and determined the trouble. He explained everything. I was impressed as was my nephew who came to help me.

Angelo Tullo
Angelo Tullo via Google

Prompt, courteous and knowledgeable. Gabriel was top notch! Coming on Christmas Eve to fix and sewer back up AND clean up the mess too!!!

Response from Owner

Thank you, Angelo! We'll be sure to share your kind words with Gabriel. It's fantastic to hear he provided the exceptional service we strive to deliver to all our customers and fixed your sewer backup. It's our pleasure to provide plumbing services you can trust to be there whenever you need them! Mr. Rooter Plumbing of Phoenix Arizona

JaneAnn Betken
JaneAnn Betken via Google

We had several plumbing companies come out and suggest the best option to replace a water heater in our master closet. We chose Mr. Rooter as they offered a solution which was cost effective and eliminated putting a new water heater inside the bathroom closet. Both Joe and Ken were a professional and ethical team, who from start to finish, gave us several options with quotes on those options and answered all our questions in a timely manner. We got a recirculating pump on our water heater in our garage and had piping installed outside to connect to the master shower and manifolds in the master sinks. Their follow up throughout the process was top notch. Ken, the plumber, was very attentive to detail and very thorough in the work he performed and explained the process in layman's terms. We are very pleased that we chose Ken and Joe from Mr. Rooter and would highly recommend them for any plumbing work because of their professional and ethical standards an ed the work they performed.

Alyx Lunceford
Alyx Lunceford via Google

After calling 3 different shops and having appointments fall through or get pushed, I called Mr. Rooter and had a response text within 10 mins. They were able to get out within 2 hours and were very responsive. The Tech they sent out was Gabriel - Super knowledgable, skilled and courtious. We showed him the issue and we went full attack mode on it. He couldnt clear the clog from the first access point and he went to the next, and the next and the next. He finally was able to clear the drain and get us flowing again. He was awesome, quick and accurate - showed me the blockage on his camera and had a number of maintinance suggestions. Mr. Rooter, the company, was great and their speed was commendable - on a Sunday - between holidays - 10/10 would request them again and absolutely would request Gabriel everytime.

Steve Wardlow
Steve Wardlow via Google

Plumbers always showed up on time. Worked extremely long hours. Worked on Thanksgiving Day! Kept us well informed of daily progress, and what to expect of completion time line. At end of job complete clean up. Big task for main line sewer replacement

Response from Owner

Steve, thank you so much for acknowledging our team's dedication and hard work! We're delighted they got the job done efficiently, even working through the holiday, and ensured you were kept informed of the updates. We appreciate your trust in us for such a big task and look forward to being there for any future needs! Mr. Rooter Plumbing of Phoenix Arizona

Shayla Glosso
Shayla Glosso via Google

Our technician Ken P. was timely and communicative, I never felt pressured to do anything through the process and felt educated on the decisions I was making. He was even able to fix my leak same day which was a huge relief! Will definitely request him back if we have any further issues at our house!

Response from Owner

It’s great to hear that Ken provided such a positive experience, Shayla! We’re glad he could fix your leak the same day and keep you informed throughout the process. Thank you for trusting Mr. Rooter, and we’d be happy to help again if you need us in the future! Mr. Rooter Plumbing of Phoenix Arizona

Teague Lashnits
Teague Lashnits via Google

Response from Owner

Thank you, Teague! We appreciate your support and are glad we could assist with your plumbing needs! Mr. Rooter Plumbing of Phoenix Arizona

Darlene Jaffe
Darlene Jaffe via Google

Best plumbing company I have ever worked with in my 57 years of RealEstate. Joe and Cameron gave me emergency service and solved my flooding problem very quickly.

Response from Owner

With your extensive experience in real estate, Darlene, we’re especially honored by your feedback! We’re glad Joe and Cameron could quickly fix your flooding issue. Thanks for choosing Mr. Rooter! Mr. Rooter Plumbing of Phoenix Arizona

Vernon Sankey
Vernon Sankey via Google

Responded very quickly and did a excellent job.

Response from Owner

We’re glad we could respond quickly and resolve your plumbing issue, Vernon. Thank you for trusting Mr. Rooter with your plumbing needs! Mr. Rooter Plumbing of Phoenix Arizona

Betsy Hitt
Betsy Hitt via Google

Excellent service and very component and knowledgeable. Also very polite. Answered all our questions

Response from Owner

Thank you, Betsy. It's fantastic that all your questions were answered! We're proud to be your trusted plumbing team. Mr. Rooter Plumbing of Phoenix Arizona

Mary Dondero
Mary Dondero via Google

Response was great - sink was installed right away. Very satisfied!

Tomas Rodriguez
Tomas Rodriguez via Google

Mario and his crew were top notch!! They replaced an entire 70 year old drain system in my house within a week! I had full ceramic and Saltillo tile throughout the house and they did the least amount of demo they could to make the rebuild process go even smoother. Mario was extremely honest , professional and hardworking. I would’ve responded earlier but we had some losses in our family that needed my attention. With that being said, if you need help in an emergency or have a plumbing issue. These guys will definitely take care of it for you, so you can take care of your family. That is priceless! Thank you and if we ever have future needs we don’t even need to look anywhere else. -a tired firefighter

Kathy Baskom
Kathy Baskom via Google

The technician was very helpful in solving my plumbing problem.

Response from Owner

It's great to hear our plumbing expertise was helpful, Kathy! Thanks for your fantastic feedback. Mr. Rooter Plumbing of Phoenix Arizona

Ckane Brescia
Ckane Brescia via Google

Response from Owner

Ckane, it's nice to know you had a five-star experience with our plumbing service. Thank you for your business! Mr. Rooter Plumbing of Phoenix Arizona

Parrish Boggs
Parrish Boggs via Google

Paul Ploussard did a fantastic job! Called ahead of time, showed up early and cleared the drain quickly. Give this man a RAISE!

Response from Owner

Thanks so much, Parrish! We're glad that Paul did a fantastic job and ensured your system is running smoothly again. Mr. Rooter Plumbing of Phoenix Arizona

Adriana Conklin
Adriana Conklin via Google

Paul the plumber who came was excellent. He explained what we needed to have done and how much. He fixed our problem in a timely manner. He was very courageous, friendly and professional.

Response from Owner

We're grateful you shared your recognition, Adrianna! Paul will be happy to hear you appreciate his repair work. Thank you for letting us know you're pleased! Mr. Rooter Plumbing of Phoenix Arizona

Jeff V
Jeff V via Google

Trent at Mr. Rooter was extremely professional, courteous and knowledgeable, and did a great job getting our septic system back online quickly after a backup. The team was honest and fair, definitely recommend.

Response from Owner

Thank you for the excellent recommendation, Jeff! We'll be sure to celebrate your kind words with Trent. It was a pleasure to assist you with your septic system and we look forward to helping with future plumbing needs! Mr. Rooter Plumbing of Phoenix Arizona

Audra Delareto
Audra Delareto via Google

Cameron was so helpful! We had an issue with a walk in tub and finding matching parts was almost impossible. Cameron gave his all trying to help!

Response from Owner

Thank you, Audra. We’re really glad to hear that Cameron was able to help with your walk-in tub, even with the challenge of finding matching parts. We know how frustrating that can be, and we're happy he gave it his all. If you need anything else, don’t hesitate to reach out. We're always here to assist! Mr. Rooter Plumbing of Phoenix Arizona

Total number of 5 star reviews :1584

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