Total number of 5 star reviews :329
I called in the afternoon, they came out to assess the situation at 6:30 pm. Had to order parts so next day was a wash. This morning they were here when they said they would. Clay and Tony were very professional install took about three hours. Now we're up to code ! Very pleased with the whole experience! Would definitely recommend Mr Reuter/ Hobbs plumbing.
Clifford, Thank you for the kind words and 5 Stars. Your confidence in us is appreciated. We will make sure Clay , Tony and the whole team know about your positive review. We are here when you need use.
Knowledgeable with the equipment and professionally done Billy Bauer service professional
Thanks Don, Billy is the best. We will share your comments with him and the entire team. We are always available if you need us.
I have used Roto-Rooter in Panama City before. I called them because they were prompt and did what they said they were going to do at a fair price. And today went the same way. The technician knew what he was doing and fix the problem straight away. He did Have an equipment issue, but contacted the office and was brought a replacement piece of equipment as quickly as could be expected. I would definitely call Roto router again.
Thank you Zach, Everyone here at Mr. Rooter is happy we could be able to assist you with your plumbing concerns. Thank you for trusting us enough to call us back again.
Excellent in getting our slow kitchen drain going again. Well done and thanks!
Thank you for taking the time to leave such kind feedback, Davao Gary! If you ever need assistance in the future, please don't hesitate to reach out.
Billy Bauer was the technician who installed a new toilet. The job was originally supposed to be a repair on an existing toilet, but when I surprised him with a new toilet install instead of the previously scheduled service, he completed the work with a great attitude and total professionalism. Billy provided great customer service, expertise, and value for the cost. Will definitely call Mr. Rooter in the future for any plumbing issues.
Thank you for taking the time to share your experience with us, Mark. We are thrilled to hear that Billy provided you with excellent service and exceeded your expectations. We truly appreciate your kind words and will share them with the team. We look forward to assisting you with any future plumbing needs you may have.
Excellent customer service from office staff to techs! My 2nd time using them in the past 4 years. They actually show up on time when scheduled, very responsive and did what they said they would do which is hard to find these days. Clay was my tech today. He kept me informed along the way. He was trustworthy and great! THANK YOU!!!
Thank you for the wonderful review Donna! We will be sure to pass the kind words along to Clay!
Fast, courteous! Clay was very professional and kind. He did a great job and I’d definitely call Mr Rooter again.
T Mac, Thank You for this review. We appreciate Clay as much as you did. We will pass along your wonderful comments to him and the whole team.
Jack and David did a great job and thought me a few things about my ejector pump. Thanks!
Carlos, thank you for the great review. Jack and David are certainly assets to Mr. Rooter of NW FL. We will make sure to share your comments with them and the entire team.
Thank you so much for taking the time to leave us a 5-star review, Sean! We are thrilled to hear that you had a positive experience with Mr. Rooter Plumbing of Panama City. If you ever need any plumbing services in the future, please don't hesitate to reach out.
We live in a condo and late Saturday night are sink mysteriously started backing up! Called another plumber who wanted $600 just to come out because it was the weekend. Mr rooter does not charge a weekend up fee and came out almost immediately. Solomon was fantastic! He worked on the issue and didn't leave until after 10p. Most grateful for their service.
Thank you for taking the time to share your experience, Melissa. We are glad to hear that Solomon was able to promptly address your plumbing concern. We appreciate your kind words and are happy that we could help you out. Thank you for choosing Mr. Rooter Plumbing of Panama City.
They were called, came the same day, and handled the situation. Our tech was polite, courteous and a joy to talk with. Great company to do business with!
Thank you so much for taking the time to leave us such a kind review, Joel! We are thrilled to hear that our technician was able to assist you promptly and professionally. It was a pleasure working with you, and we appreciate your business.
Great company all around..... Thank you guys!
Thank you for taking the time to leave us a positive review, Cherry! We are thrilled to hear that you had a great experience with our company. If you ever need our services again in the future, please don't hesitate to reach out. Thank you for choosing Mr. Rooter Plumbing of Panama City!
Clay was on time and after an examination of the problem presented me 3 options and after deciding which I wanted he went right to work and explained the process as he went along. I would recommend Mr Rooter to friends and family.
Cliff your recommendation is the ultimate compliment, Thank You. We appreciate the 5 Stars and will certainly share your comments with Clay. He is definitely a big part of our success.
Nytrell, Thank you for the 5 Stars. We are Thankful we could be there for you. Always here if you need us.
It means a lot that you recognized our team for their hard work. We are here if you need us.
Clay was friendly and knew what he was doing and fast service
Thank you Flavio for a great review of Clay. We will certainly share your comments with him. We will always be here if you need us.
Very polite and professional, the two young men worked until the job was finished I was very impressed with the work they did,give them a raise.
Thank you Vincent, I am so glad we got it taken care of for you. Yes, those two deserve the best we have to offer. They really do take the best care of our customers. We are here if you need us.
Billy Bauer was very thorough in his explanation and completion of what needed to be done.
Thank you for taking the time to leave a review, Rick. We're glad to hear that Billy provided a thorough explanation. We will share this with Billy and the entire team. We are here if you need us.
Billy showed up promptly a t9:00. Checked out tge problem, gave me 3 options and started work right away. he was friendly and knowledgable. Solved our problem and ckeaned up afterward. Thank you Billy!
Thank you Thomas, for taking the time to share your positive experience with Billy from Mr. Rooter Plumbing of Panama City. We are thrilled to hear the positive feedback about Billy. He is a valuable member of our team. We will let him know about your kind words.
The technician was friendly and professional. What a nice guy.
Martha, We are pleased that you where happy with our service. Our people are what make the difference. Thank you for the review and letting us know.
Total number of 5 star reviews :329