4.7/5

372 Ratings

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Clifford Morris
Clifford Morris via Google

I called in the afternoon, they came out to assess the situation at 6:30 pm. Had to order parts so next day was a wash. This morning they were here when they said they would. Clay and Tony were very professional install took about three hours. Now we're up to code ! Very pleased with the whole experience! Would definitely recommend Mr Reuter/ Hobbs plumbing.

Response from Owner

Clifford, Thank you for the kind words and 5 Stars. Your confidence in us is appreciated. We will make sure Clay , Tony and the whole team know about your positive review. We are here when you need use.

Don Hundley
Don Hundley via Google

Knowledgeable with the equipment and professionally done Billy Bauer service professional

Response from Owner

Thanks Don, Billy is the best. We will share your comments with him and the entire team. We are always available if you need us.

Zach Vandyke
Zach Vandyke via Google

I have used Roto-Rooter in Panama City before. I called them because they were prompt and did what they said they were going to do at a fair price. And today went the same way. The technician knew what he was doing and fix the problem straight away. He did Have an equipment issue, but contacted the office and was brought a replacement piece of equipment as quickly as could be expected. I would definitely call Roto router again.

Response from Owner

Thank you Zach, Everyone here at Mr. Rooter is happy we could be able to assist you with your plumbing concerns. Thank you for trusting us enough to call us back again.

Davao Gary
Davao Gary via Google

Excellent in getting our slow kitchen drain going again. Well done and thanks!

Response from Owner

Thank you for taking the time to leave such kind feedback, Davao Gary! If you ever need assistance in the future, please don't hesitate to reach out.

Mark McCann
Mark McCann via Google

Billy Bauer was the technician who installed a new toilet. The job was originally supposed to be a repair on an existing toilet, but when I surprised him with a new toilet install instead of the previously scheduled service, he completed the work with a great attitude and total professionalism. Billy provided great customer service, expertise, and value for the cost. Will definitely call Mr. Rooter in the future for any plumbing issues.

Response from Owner

Thank you for taking the time to share your experience with us, Mark. We are thrilled to hear that Billy provided you with excellent service and exceeded your expectations. We truly appreciate your kind words and will share them with the team. We look forward to assisting you with any future plumbing needs you may have.

Donna Bailey
Donna Bailey via Google

Excellent customer service from office staff to techs! My 2nd time using them in the past 4 years. They actually show up on time when scheduled, very responsive and did what they said they would do which is hard to find these days. Clay was my tech today. He kept me informed along the way. He was trustworthy and great! THANK YOU!!!

Response from Owner

Thank you for the wonderful review Donna! We will be sure to pass the kind words along to Clay!

T Mac
T Mac via Google

Fast, courteous! Clay was very professional and kind. He did a great job and I’d definitely call Mr Rooter again.

Response from Owner

T Mac, Thank You for this review. We appreciate Clay as much as you did. We will pass along your wonderful comments to him and the whole team.

Carlos Diaz
Carlos Diaz via Google

Jack and David did a great job and thought me a few things about my ejector pump. Thanks!

Response from Owner

Carlos, thank you for the great review. Jack and David are certainly assets to Mr. Rooter of NW FL. We will make sure to share your comments with them and the entire team.

Sean McNeil
Sean McNeil via Google

Response from Owner

Thank you so much for taking the time to leave us a 5-star review, Sean! We are thrilled to hear that you had a positive experience with Mr. Rooter Plumbing of Panama City. If you ever need any plumbing services in the future, please don't hesitate to reach out.

Melissa Weber
Melissa Weber via Google

We live in a condo and late Saturday night are sink mysteriously started backing up! Called another plumber who wanted $600 just to come out because it was the weekend. Mr rooter does not charge a weekend up fee and came out almost immediately. Solomon was fantastic! He worked on the issue and didn't leave until after 10p. Most grateful for their service.

Response from Owner

Thank you for taking the time to share your experience, Melissa. We are glad to hear that Solomon was able to promptly address your plumbing concern. We appreciate your kind words and are happy that we could help you out. Thank you for choosing Mr. Rooter Plumbing of Panama City.

Joel Martin
Joel Martin via Google

They were called, came the same day, and handled the situation. Our tech was polite, courteous and a joy to talk with. Great company to do business with!

Response from Owner

Thank you so much for taking the time to leave us such a kind review, Joel! We are thrilled to hear that our technician was able to assist you promptly and professionally. It was a pleasure working with you, and we appreciate your business.

Lorenzo Carson
Lorenzo Carson via Google

Great company all around..... Thank you guys!

Response from Owner

Thank you for taking the time to leave us a positive review, Cherry! We are thrilled to hear that you had a great experience with our company. If you ever need our services again in the future, please don't hesitate to reach out. Thank you for choosing Mr. Rooter Plumbing of Panama City!

Cliff Fairbanks
Cliff Fairbanks via Google

Clay was on time and after an examination of the problem presented me 3 options and after deciding which I wanted he went right to work and explained the process as he went along. I would recommend Mr Rooter to friends and family.

Response from Owner

Cliff your recommendation is the ultimate compliment, Thank You. We appreciate the 5 Stars and will certainly share your comments with Clay. He is definitely a big part of our success.

Nytrell Saffo
Nytrell Saffo via Google

Response from Owner

Nytrell, Thank you for the 5 Stars. We are Thankful we could be there for you. Always here if you need us.

TrVWhorror kpn
TrVWhorror kpn via Google

Response from Owner

It means a lot that you recognized our team for their hard work. We are here if you need us.

Flavio Landeros
Flavio Landeros via Google

Clay was friendly and knew what he was doing and fast service

Response from Owner

Thank you Flavio for a great review of Clay. We will certainly share your comments with him. We will always be here if you need us.

Vincent Weaver
Vincent Weaver via Google

Very polite and professional, the two young men worked until the job was finished I was very impressed with the work they did,give them a raise.

Response from Owner

Thank you Vincent, I am so glad we got it taken care of for you. Yes, those two deserve the best we have to offer. They really do take the best care of our customers. We are here if you need us.

Rick Hornick
Rick Hornick via Google

Billy Bauer was very thorough in his explanation and completion of what needed to be done.

Response from Owner

Thank you for taking the time to leave a review, Rick. We're glad to hear that Billy provided a thorough explanation. We will share this with Billy and the entire team. We are here if you need us.

Tom Bernhardt
Tom Bernhardt via Google

Billy showed up promptly a t9:00. Checked out tge problem, gave me 3 options and started work right away. he was friendly and knowledgable. Solved our problem and ckeaned up afterward. Thank you Billy!

Response from Owner

Thank you Thomas, for taking the time to share your positive experience with Billy from Mr. Rooter Plumbing of Panama City. We are thrilled to hear the positive feedback about Billy. He is a valuable member of our team. We will let him know about your kind words.

Martha Johnson
Martha Johnson via Google

The technician was friendly and professional. What a nice guy.

Response from Owner

Martha, We are pleased that you where happy with our service. Our people are what make the difference. Thank you for the review and letting us know.

Total number of 5 star reviews :329

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