4.9/5

841 Ratings

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Natalie van Unen
Natalie van Unen via Google

Fantastic service. They showed up to my house less than 20 minutes after I made the call for a burst pipe. The entire job was done within 30 minutes, and I’m extremely satisfied with the quality. Thank you Nelson for a fantastic job.

Albahary Scott
Albahary Scott via Google

Excellent service.

Response from Owner

Thank you for taking the time to leave us a positive review, Scott. We're pleased to hear that you were happy with the service provided by Mr. Rooter Plumbing of Palm Beach County. If you ever need assistance again in the future, please don't hesitate to reach out.

Sal Pepe
Sal Pepe via Google

Fast efficient pleasant! Couldn’t be better.

Response from Owner

Thank you for taking the time to leave such a positive review, Sal! We are thrilled to hear that you had a fast, efficient, and pleasant experience with our team at Mr. Rooter Plumbing of Palm Beach County. Your satisfaction is our top priority, and we appreciate your feedback.

Pam Edwards
Pam Edwards via Google

Nelson was very good! Knowledgeable, courteous, and very capable.

Response from Owner

Thank you for taking the time to leave such a positive review, Morgan. We're thrilled to hear that Nelson provided you with excellent service. If you ever need assistance again in the future, please don't hesitate to reach out.

John Barmby
John Barmby via Google

Excellent from responsiveness to understanding of the problem to a competent and efficient resolution. Brian is a true credit to a well organised company

Response from Owner

Thank you for taking the time to share your experience, John. We are thrilled to hear that Brian provided you with excellent service and that you were satisfied with the resolution of your plumbing issue. We appreciate your kind words and will be sure to pass along your feedback to Brian and the rest of our team.

Kerri Strum
Kerri Strum via Google

Response from Owner

Thank you for your five-star review, Kerri. Our team at Mr. Rooter Plumbing of Palm Beach County always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

Andrew Cambitsis
Andrew Cambitsis via Google

The technician did an excellent job replacing the electric water heater. No complaints.

Response from Owner

Thank you for taking the time to share your positive experience with us, Andrew. We are glad to hear that the technician did an excellent job replacing your electric water heater. If you ever need our services again in the future, please don't hesitate to reach out.

Craig Wooten
Craig Wooten via Google

Outstanding customer service from the time service was requested to day of service. Complete explanation of problem and resolution including cost of repair prior to commencing.

Response from Owner

Thank you for taking the time to share your positive experience with us, Lawrence. We are thrilled to hear that you were satisfied with our customer service and the thorough explanation provided to you. If you ever need our services again in the future, please do not hesitate to reach out.

Melissa Beausoleil
Melissa Beausoleil via Google

I had a clogged toilet on a Sunday! Not the best day for an issue. Jake came to the rescue. A very professional young man who did a great job to fix the toilet. He was also very personable. If you are ever in a pinch, I highly recommend this company.

Response from Owner

Thank you for taking the time to share your experience with us, Melissa! We are thrilled to hear that Jake was able to provide you with professional and personable service to fix your clogged toilet. We truly appreciate your recommendation and are grateful for your support.

Jesse Robins
Jesse Robins via Google

Professional Experienced Top notch service provider

Response from Owner

Thank you for taking the time to leave us such a positive review, Jesse! We are thrilled to hear that you had a professional and top-notch experience with our team at Mr. Rooter Plumbing of Palm Beach County. We appreciate your kind words and look forward to serving you again in the future.

Steven Murray
Steven Murray via Google

Kielan showed up on time and was very professional he also explained everything that needed to be done Also Kielan being a Gator fan should earn him an we extra s the ar

Response from Owner

Thank you for taking the time to leave us a review, Steve. We're glad to hear that Kielan provided you with professional service and took the time to explain the work that needed to be done. We appreciate your feedback and will be sure to pass along your kind words to Kielan.

Dianne Vaccaro
Dianne Vaccaro via Google

They arrived when they said they would tech was very professional and finished quickly and efficiently

Response from Owner

Thank you for taking the time to leave a review, Diane. We are pleased to hear that our technician was professional and efficient in completing the job. We strive to provide reliable and high-quality service to all of our customers.

Murphy Puppy
Murphy Puppy via Google

The service technician Mr. Cruz was kind patient and reliable on time and explained everything and was able to complete his work and a clean and tidy manner

Response from Owner

Thank you for taking the time to share your positive experience with Mike Cruz from Mr. Rooter Plumbing of Palm Beach County. We are pleased to hear that he was able to provide you with excellent service in a professional and efficient manner.

Russell Newman
Russell Newman via Google

Outstanding service!

Response from Owner

Thank you for taking the time to leave such a positive review, Russell! We are delighted to hear that you were pleased with the service provided by our team at Mr. Rooter Plumbing of Palm Beach County. If you ever need assistance again in the future, please don't hesitate to reach out.

Terry Axelrod
Terry Axelrod via Google

Excellent timely service. Fair price. Work done cleanly without any fuss.

Response from Owner

Thank you for taking the time to leave us such a positive review, Terry. We are delighted to hear that you were satisfied with our service and pricing. Our team always aims to complete the work efficiently and cleanly. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

Linda Pariseau
Linda Pariseau via Google

We had a leak in a hot water line on Christmas Eve day which was found and repaired by Caleb, who was professional, polite, and informative about the problem. I would recommend Caleb and this company. Caleb made a bad situation better, but we were not prepared for the cost.

Response from Owner

Thank you for taking the time to leave us a review, Linda. We're glad to hear that Caleb was able to assist you with your hot water line leak on Christmas Eve day. We appreciate your recommendation and will pass along your kind words to Caleb. If you have any further questions or concerns, please don't hesitate to reach out to us.

taz4188
taz4188 via Google

The best thing I believe is the no service call fee they work Monday through Sunday. I called on a Saturday thing it was going to be emergency service it was normal hours. The price was in the same ball park but they had a coupon that took itdown a little. The Service Manager was the one who came out. He was great and helpful. One thing I would like is to be able to sign up for a yearly maintenance agreement.

Response from Owner

Thank you for taking the time to share your experience with us, taz4188. We are pleased to hear that you appreciated our no service call fee and our availability seven days a week. We're glad that our Service Manager was able to provide you with great and helpful service. We appreciate your feedback regarding a yearly maintenance agreement and will take it into consideration for future offerings.

M80 Training Center
M80 Training Center via Google

I was able to get a day of appointment done at the office. Mike was very communicative and explained my issue and it was resolved quickly.

Response from Owner

Thank you for taking the time to leave us a review, M80 Training. We are pleased to hear that Mike was able to effectively communicate with you and resolve your plumbing issue quickly. Customer satisfaction is our top priority, and we appreciate your feedback.

Denise Steele
Denise Steele via Google

Mike was excellent, installed a re circulating pump on our hot water heater. Instant hot water finally, trouble shot a corroded valve, put 2 brand new hose bibs on and solved the problem with hammer banging after the water was turned off. Explained all repairs in detail. Very professional and just a great guy. Palm beach Polo Club. Ask for Mike!!!

Response from Owner

Thank you for taking the time to share your positive experience with Mike at Mr. Rooter Plumbing of Palm Beach County. We are thrilled to hear that he was able to efficiently address all of your plumbing needs and provide excellent service. We appreciate your recommendation and look forward to assisting you with any future plumbing needs.

Lisa Shumate
Lisa Shumate via Google

Very professional on phone. The guys were friendly, professional ,cleaned up, were very knowledgeable. Highly recommend this company!

Response from Owner

Thank you for taking the time to leave such a positive review, Lisa! We are thrilled to hear that you had a great experience with our team at Mr. Rooter Plumbing of Palm Beach County. We pride ourselves on providing professional and knowledgeable service, and we are grateful for your recommendation.

Total number of 5 star reviews :781

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