4.7/5

642 Ratings

|

What People Are Saying About Mr. Rooter Plumbing of Olympia

Neil Kuizon
Neil Kuizon via Google

Technician was excellent. Proactively came up with replacing toilet angle stop cost efficiently without having to remove toilet. Also did not sell me anything. Just did his job professionally and was friendly. Also appreciate no cost on the initial visit. Customer service was easy to be in touch with.

Response from Owner

Nard, we're glad we could provide a positive experience for you! It's great that our service professional came up with the perfect solution for your toilet issue and earned your satisfaction. Thank you for your great feedback! Robert Miller, Owner, Mr. Rooter Plumbing of Olympia

Dale Logan
Dale Logan via Google

Professional, easy to work with, and explained issues fully

Response from Owner

It's our pleasure to clearly communicate the issue and scope of work to you, Dale. Thank you for giving us a call! Robert Miller, Owner, Mr. Rooter Plumbing of Olympia

Gary Keethler
Gary Keethler via Google

Dustin Brown was very professional and customer focused. Thoroughly explained the work as he performed a shower valve replacement. Highly recommend him.

Response from Owner

Thank you for your recommendation, Charles! It's great that Dustin's plumbing expertise and commitment to excellent service came in handy for your shower valve replacement. We'll let him know you appreciate his efforts! Robert Miller, Owner, Mr. Rooter Plumbing of Olympia

Jose Torres
Jose Torres via Google

Alisha Hicks
Alisha Hicks via Google

Was a lot of money but they were very quick and efficient with the task.

Response from Owner

Thank you for seeing the value in our plumbing services, Alisha! We're grateful you gave us a call so we could help. We want to share with you that we stand behind our work for your peace of mind and hope that helps distill any frustration with the cost of our work. We appreciate the opportunity to serve you! Robert Miller, Owner, Mr. Rooter Plumbing of Olympia

Paul Monica
Paul Monica via Google

Response from Owner

We really appreciate your support, Paul! Thanks for taking the time to leave us a great review. We’re glad to have been able to help with your plumbing needs! Robert Miller, Owner, Mr. Rooter Plumbing of Olympia

Ed Morris
Ed Morris via Google

Quick response time. Great work.

Response from Owner

Thank you, Ed! It's our pleasure to respond promptly and get your plumbing running smoothly again for you. Robert Miller, Owner, Mr. Rooter Plumbing of Olympia

Claudia Wheatley
Claudia Wheatley via Google

After having a costly and horrific experience with another plumbing company I called Mr Rooter and they sent a very nice,competent guy out within a half hr. and had the problem fixed and cleaned up in no time. My new go to plumber for my old home.

Response from Owner

We appreciate being your new, preferred choice for all your plumbing needs, Claudia! Thank you for sharing your experience. We're so glad you gave us a call so we could ensure top-of-the-line service to repair your plumbing concern. Robert Miller, Owner, Mr. Rooter Plumbing of Olympia

Gale Bowman
Gale Bowman via Google

Same day service for a clogged toilet, nice to have it fixed so quickly 😊

Response from Owner

Thank you, Gail! We know how inconvenient those things can be, so it’s great to hear that we were able to fix it fast and make things right. Robert Miller, Owner, Mr. Rooter Plumbing of Olympia

Tekeshia Williams
Tekeshia Williams via Google

Fast reply, Courteous, and extremely professional!

Response from Owner

That’s how we like to do things. Thank you for choosing our plumbing services! Robert Miller, Owner, Mr. Rooter Plumbing of Olympia

Erskine Johnson Jr.
Erskine Johnson Jr. via Google

Great job 👏🏿 by Alec, the Mr. Rooter technician at installing a luxury shower panel in my master bathroom. He completed the job in a timely manner, which I appreciate it all!

Response from Owner

Erskine, thank you for sharing your appreciation for Alec's work! We're delighted he did a fantastic job and look forward to letting him know you were pleased with the installation. Robert Miller, Owner, Mr. Rooter Plumbing of Olympia

Michael Mcdonald
Michael Mcdonald via Google

Prompt, efficient and courteous. Solved the problem and answer my questions.

Response from Owner

Thanks for the feedback, Michael! We're glad to hear our team was quick and polite while resolving your electrical issues. If you have any more questions or need assistance in the future, feel free to reach out! Robert Miller, Owner, Mr. Rooter Plumbing of Olympia

Marilyn A Johnson
Marilyn A Johnson via Google

Very informative and polite

Response from Owner

Thank you for the kind feedback, Marilyn! It was a pleasure helping with your plumbing needs. Robert Miller, Owner, Mr. Rooter Plumbing of Olympia

Donna Pitre
Donna Pitre via Google

Exchanged very short well used toilet with a tall toilet comfortable for a person 6ft4in. The space for installation was small but Robert did a fantastic job. Thank you for providing this service with professional, courteous, pleasant attitude.

Response from Owner

Your review is appreciated, Ron! We're happy to hear that we did a great job with your installation, particularly in a challenging installation space. Thanks for your kind recognition of Robert's expertise! Robert Miller, Owner, Mr. Rooter Plumbing of Olympia

Ron Meyers
Ron Meyers via Google

Jacob was courteous, professional, went out of his way to make others' mistakes right ... and Mr. Rooter is fortunate to have folks like Jacob. He fixed code violations that we did not even know about. He was right. Great job!

Response from Owner

Ron, thank you for sharing this wonderful review about Jacob's plumbing service! We’re proud of how he handled everything, especially stepping in to correct those code violations. It’s all part of our commitment to making sure everything’s up to standard and running smoothly. We appreciate your business! Robert Miller, Owner, Mr. Rooter Plumbing of Olympia

Vivian Palaita
Vivian Palaita via Google

Very Happy with Dustin Brown for taking care of my problem with my water faucet, It was done 👍👍 in 20 minutes...Mr. Rooter Plumbing can and is the one to Call 🤙🤙 Thank you Dustin Brown..and Mr. Rooter Plumbing...🤙🤙🌺🌺💕💙💙

Response from Owner

Vivian, thank you for your recommendation of our plumbing services! It's great to hear how helpful Dustin was at repairing your faucet and ensuring your plumbing was running smoothly again. We'll be sure to pass your appreciation along! Robert Miller, Owner, Mr. Rooter Plumbing of Olympia

Mikaila
Mikaila via Google

This is our second time working with Mr. Rooter Plumbing for a cracked pipe flooding our front yard. Dustin was excellent fixing the pipe and was just overall wonderful to work with. We will continue to reach out to Mr. Rooter if we have any plumbing issues again in the future 😊

Response from Owner

It's great to hear that Dustin was able to effectively repair your pipe and provide a positive experience in the process, Mikaila. We appreciate your continued support and look forward to being your go-to solution for any future plumbing needs! Thanks for taking the time to share your great rating and review! Robert Miller, Owner, Mr. Rooter Plumbing of Olympia

Darlene Kemery
Darlene Kemery via Google

My kitchen sink backed up and the water would not drain. I called Friday morning and they sent a technician out within a few hours. The problem was way beyond what I could have DIY. I'm so thankful they were able to come as quickly as they did. I have guests coming for dinner on Sunday and I would have had to cancel my plans.

Response from Owner

Thanks, Darlene, for reaching out to us when you experienced this issue! We understand how stressful plumbing problems can be, especially when you have guests coming over. It was our pleasure to ensure everything is running smoothly again for you! Robert Miller, Owner, Mr. Rooter Plumbing of Olympia

Patty Mannikko
Patty Mannikko via Google

Courteous, honest, upfront with options, through, cleaned up after himself, A-1 workmanship!

Response from Owner

We're really glad to hear that our team's polite and straightforward service hit the mark for you, Patty. It's great to know that our thoroughness and cleanliness met your expectations, and we're looking forward to being your go-to plumbing company. Thanks for the great review! Robert Miller, Owner, Mr. Rooter Plumbing of Olympia

William Chernoff
William Chernoff via Google

On time, quick and thorough. Tanner did a great job and recommended some DIY fixes.

Response from Owner

Tanner will be happy to know you were pleased with his quick, thorough service and DIY tips, William! Thank you for your kind words and your business. Robert Miller, Owner, Mr. Rooter Plumbing of Olympia

Total number of 5 star reviews :557

help icon
Got a plumbing problem? Call Mr. Rooter!