Total number of 5 star reviews :1498
We called for an urgent service when a valve on our main water line failed and we got an appointment first thing in the morning. Our service technician, Jamie did excellent work, had great communication, and showed us how to maintain our water heater. Would definitely recommend.
Very expensive! Hasn't provided the requested docs, photos, and videos of service to my insurance company (its been over 2mos). Doesn't return calls/messages. But they do bug you about payment. I DO NOT RECOMMEND Mr. Rooter. I wished I got other estimates from other companies. They will rip you off and ignore your calls. Charged me $16k.
I would and will recommend Mr. Rooter Plumbing to anyone who is in need of their service. Which is OUTSTANDING! Richard Blakeman, service professional, is exceptional in his ability to explain all the different options and best solutions for repairs while being so patient, even when speaking to a layman like me. I am now a100% loyal customer to Mr. Rooter Plumbing.
Thank you for recommending us, Carlos! It's great to hear that Richard did a fantastic job explaining your options to you and making the necessary repairs so your plumbing can run smoothly again. We look forward to sharing your appreciation with him and helping you again should the need arise! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado
Answered our early morning call and got some out same day for a basement eruption and main line clean out. Great work!
It was our pleasure to come out same day and clean your main line out, Chelsie! We appreciate the chance to help you and earn your trust. Thank you for giving us a call! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado
Very polite and honest.
Douglas and part of his crew came after hours and didn’t require crazy after hours rates. Water flooded our bathrooms etc. He thought our problems were fixed but he had a feeling something else was wrong. The main problem was discovered in the backyard. He had a crew out here the next morning. He was constantly in touch with me to make sure we were happy and understood the process. Washer was acting up… Called him 9:00 the day after Christmas and he answered right away. He gave me a couple of ideas of what was going on. Sure enough problem was solved. Not someone you want to run into but if you’re having a problem definitely reach out to locally owned company with awesome employees
Shane did an amazing job clearing a bad clogged drain.
I appreciate the effort you gave my to make sure that I won't have any more problems with my sewer and still ended up saving me a lot of money by putting it liner into the part that goes under the street. The other guys wanted to dig up the street which would have cost me 10 times more. If not for you that's what I would have ended up paying. You replaced everything that needed replacing where they didn't have to diging up the street and saving me a bundle and still doing a good jod.
Thank you for sharing your experience, Ronald! We’re glad we could save you both time and money by using the trenchless method for your sewer repair. It’s great to hear you’re satisfied with the work we did to replace what was needed without the costly excavation. We’re always here to offer smart, cost-effective plumbing solutions. Thanks for trusting Mr. Rooter! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado
Absolutely recommend these guys. Have our main sewer line crumble and had to get it replaced. Definitely hurt the wallet (as a job like this would) but Tucker and Colin got the job done and done fast and amazing! They were informative and great communication on the whole project and took care of everything. Thankful to be able to use water again.
We know a main sewer line replacement is no small job, Brandin, but it’s great to hear Tucker and Colin made the process as smooth as possible. Keeping you informed and getting things done quickly is what we aim for. We’re glad to have helped get your water running again. Thanks for trusting Mr. Rooter Plumbing! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado
We appreciate you taking the time to share your great rating of our plumbing service and team, Regina. Thanks so much! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado
Cole Z. was incredibly professional, and I’ll be recommending this company to everyone because of Cole’s amazing customer service. Cole was able to identify, quote, and resolve the problem immediately to our utmost satisfaction. Mr. Rooter - you’re lucky to have Cole on your team! Be sure to give him a HEFTY holiday bonus for taking care of us on the Sunday before the Christmas holiday. Thanks again Cole, we really appreciate you.
Erin, thank you! We're proud to have Cole on our team, and he'll be overjoyed to hear you praise his plumbing expertise. Thank you for sharing your appreciation! It's terrific to know our services have been helpful. Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado
I called Mr. Rooter and they had someone come out 2 hours later - same day. Kody was nice and got the job done quickly!
We're happy we could get a plumber out to you the same day, Lisset. Kody works hard to provide fast and friendly service, and it’s great to hear he got the job done right. Thanks for choosing Mr. Rooter Plumbing! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado
The Tech did a great job getting my clogged sink back in order.
Kent, we're delighted our service professional was able to fix your sink and keep your plumbing system running smoothly. Thank you for your business! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado
Response was on the same day, and work was accomplished in a very professional manner with all old parts and shipping containers removed.
Don, it’s nice that we could respond quickly and take care of everything, including the removal of the old parts and containers. Thank you for your review! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado
The young men Cole and Tucker were very friendly and professional.
It’s great to hear Cole and Tucker were friendly and professional, Carrie! We always strive to provide top-notch service with a personal touch. Thanks for trusting Mr. Rooter with your plumbing needs! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado
The main line suddenly backed up, perhaps too much holiday cooking and grease going down the drain. Tayvon (sorry if misspelled) showed up with a smile on his face and fixed the issue in less than an hour. Enjoyed our conversation and his professionalism, I’m a very, very happy customer!
We’re so glad Tayvon could get your main line cleared up quickly, Chas, and it’s great to hear you enjoyed the experience. Professional, fast service is what we aim for, and we appreciate you trusting Mr. Rooter. We're happy to have you as a customer! Thanks for sharing your great review and photo! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado
Awesome service. You can’t go wrong. Very reasonable.
Thank you for the kind words! We’re glad you found our plumbing service both reliable and reasonably priced. We appreciate you choosing Mr. Rooter for your plumbing needs! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado
Shane did a great job!
We’re so glad to hear Shane took great care of your plumbing needs, Lynda! We appreciate you choosing Mr. Rooter. Thanks for sharing your feedback! Jacob Wakeham, General Manager, Mr. Rooter Plumbing of Northern Colorado
Total number of 5 star reviews :1498