4.8/5

742 Ratings

|

Roselyn Custodio
Roselyn Custodio via Google

Called and sent a technician the same day! Cody was our technician and was very helpful. Fast service!

Nick Harper
Nick Harper via Google

Codey was the man! Professional and proficient.

Response from Owner

Awesome to hear this, Nick! We love receiving great reviews on a job well done for our technicians out in the field. Thank you so much for leaving your review for Cody. We will be sure to pass along your awesome feedback to him. Please keep our number on speed dial for any future plumbing needs you may need. Referrals are some of the best compliments you can give us here at Mr. Rooter Plumbing, alongside this kind review! Thank you!

Barbara Kirkland
Barbara Kirkland via Google

Alex did a great job. He also answered my questions with no problem. Very satisfied with the final product. Thanks Alex

Response from Owner

This is great to hear, Mrs. Kirkland. We will be sure to pass along your rave review for Alex - it will make him happy to see it! Please keep us in mind for any plumbing issues you may have in the future and don't forget to let your family and friends know about us. Thank you for being such a great customer. We appreciate you!

Parker Parker
Parker Parker via Google

Cody was very polite and professional with some valuable information too👍

Response from Owner

Mrs. Parker, we love to hear such great feedback from our customers! Thank you so much for taking the time to leave Cody an awesome review. He will be happy to read your kind words. Please keep us in mind for any future plumbing work you may need done, as we can do it all. No job is too big or too small! Mr. Rooter Plumbing thanks you for being a great customer!

Nancy Hale
Nancy Hale via Google

Cody came out and great service. Identified the problem leak.

Response from Owner

Awesome to hear this, Nancy! Here at Mr. Rooter Plumbing we are happy to have Cody as part of our team and we are glad to hear your experience with him was a great one. Thank you for leaving us a review and we hope we have gained you as a loyal Mr. Rooter customer for life. Thank you!

P Mooney
P Mooney via Google

Job done right and quick.

Response from Owner

Thank you so much, Patrick, for leaving us a 5 star review! Alex will be happy to see and hear of your kind words. Please don't hesitate to reach out to Mr. Rooter Plumbing of Jacksonville if you ever are in need of plumbing in the future. We can do it all and pride ourselves on great customer service. Thank you!

Lola Inman
Lola Inman via Google

Cody and Thomas came out and fixed our shower and we're amazing!

Response from Owner

Awesome to hear this, Lola! Thank you so much for leaving feedback for our technicians, Thomas and Cody! They will be happy to hear of your rave review for them. Please do not hesitate to call us for all your plumbing needs. We can help with anything plumbing related! clogs, installs, water heaters, water softeners, sewer lines, redrains - we can do it all. We appreciate you!

Blondena Caswell
Blondena Caswell via Google

Very friendly and professional. On time .

Response from Owner

Thank you, Ms. Caswell, for leaving us a 5 star review! Alan and Dayshon are an integral part of our team here at Mr. Rooter and we are happy your experience with them was a great one. Please don't hesitate to give us a call should you need any future plumbing needs. We unclog drains, do installs of all types, do redrains and sewer lines and everything in between. We appreciate you giving us the opportunity to service your plumbing needs! Thank you!

Jody
Jody via Google

Prompt professional

Response from Owner

Thank you for taking the time to leave us a great review, Jody! We pride ourselves on great customer service and are glad to hear your experience with us was a wonderful one. Please keep our phone number handy for any future plumbing needs you may need - clogs, sewer lines, water heaters or softeners, installations, redrains - we can do it all. We appreciate you!

Alfredo Johnson
Alfredo Johnson via Google

Great dependable service

Response from Owner

Thank you so much, Mr. Johnson, for leaving us a 5 star review. We are happy to hear Alex exceeded your expectations and made a good standing impression! Please do not hesitate to reach out to us when you are in need of any and all plumbing issues. We do it all, big or small, from clogged drains to sewer line repairs and everything in between. Thank you!

Felicia Mcneal
Felicia Mcneal via Google

Alan and Justin were great and came last minute for an emergency and couldn’t be happier.

Response from Owner

Thank you so much, Felicia, for leaving Alan and Justin a 5 star review. We are so happy to hear your experience with them was a great one! Please keep Mr. Rooter Plumbing of Jacksonville in mind for your next plumbing issue - we can do it all! We appreciate you!

Paul Watchorn
Paul Watchorn via Google

The two gentlemen that came were very good and very cordial. They got right to the job and did an excellent job. Highly recommend this business

Response from Owner

Thank you so much, Paul, for leaving these kind words for our team and our company. It means the world to us here at Mr. Rooter of Jacksonville when customers leave wonderful reviews for a job well done. We strive for excellent customer service with quality work and it makes us happy to hear we achieved both with you. Please keep us in mind the next time you experience any plumbing related issues - no job is too big or small for us here at Mr. Rooter of Jacksonville

Patricia Cochran
Patricia Cochran via Google

Thomas was awesome!!! Came out in Christmas Eve for an urgent issue and fixed it in under an hour. Would recommend and will definitely call in the future!

Response from Owner

Thank you, Patricia, so much for leaving us a great review. We appreciate you taking the time to give us feedback on our technician, Thomas. He certainly is an integral part of our team! Please do not hesitate to call us again in the future. No job is too big or too small!

Thomas Thompson
Thomas Thompson via Google

Call Mr Rooter Plumbing with an emergency leak from a bad fixture. They dispatch a service truck within a couple of hours. Alex Smith arrived replaced both hot and cold fixtures very professionally. I highly.recommend Mr. Rooter plumbing and Alex.

Response from Owner

Awesome to hear this, Mr. Thompson! We love to hear feedback from all of our customers for a job well done. Thank you for taking the time to leave Alex and Mr. Rooter of Jacksonville a 5 star review. We hope you continue to use us for all your future plumbing needs and refer us to family and friends should they have plumbing that needs addressing. Thank you!

Susan Herd
Susan Herd via Google

Bobby Williams
Bobby Williams via Google

When our sewer line started backing up into our house on a Sunday night, Mr. Rooter called back just minutes after my initial call. Two other plumbing companies never called back. Alex, Justin and the rest of the Mr. Rooter crew were a tremendous help not only with fixing issues on "our side" of the sewer line but were persistent with getting JEA to respond quickly when we discovered there was also an issue on the city's side of the sewer line. Although many plumbing companies in Jacksonville have raised their prices to the stratosphere, I found Mr. Rooter's prices to be very fair. I have hired Mr. Rooter before and will definitely hire them again.

CONSTANCE BAILEY
CONSTANCE BAILEY via Google

tech. was very informative about what was needed and why the repair needs to be done. i just can't afford the repair at this time.

Response from Owner

Constance, please feel free to reach out to us again and we can work something out for you. We do have amazing financing options as well we can work with you and see what can be done within your budget. I hope you reconsider and give us a chance to be your number one plumber.

Shawn Taylor JR
Shawn Taylor JR via Google

Awesome fast service, cleaned my line and made sure all water was flowing properly

Response from Owner

Thank you Shawn for leaving us a 5 star review! Jake will be happy to see your great review for him! We appreciate your feedback and hope to have gained you as a loyal Mr. Rooter Plumbing of Jacksonville customer for the future. Please do not hesitate to reach out to us for all your plumbing needs. We can do it all - big or small - call us and we'll help you in any way we can!

Susan Losh
Susan Losh via Google

Had a pipe break on a Sunday and they came out quickly to fix it. Easiest experience I have ever had when dealing with an emergency on the weekend. 10/10.

Response from Owner

Susan, we are so glad to hear of your rave review for us here at Mr. Rooter Plumbing of Jacksonville! Thank you for taking the time to do so. Justin is a great asset to our team and we are thrilled to hear he was able to get your pipe break resolved - on a sunday - in quick turnaround time! Please refer us to friends and family as that is one of the best compliments you could give us. Thank you for your business!

Bill Nicholson
Bill Nicholson via Google

Your tech. Alex did a great job Explained every thing he was doing. Fixed problem quickly. A credit for your company. You worked me in quickly like you said you would.

Response from Owner

We do our very best to get to our customers in a timely manner while offering quality service and great prices. Please do not hesitate to reach out to us again in the future should you need any plumbing work and refer your friend and family - as that is one of the best compliments! Thank you for taking your time to leave us this 5 star review. We appreciate it!

Total number of 5 star reviews :673

help icon
Got a plumbing problem? Call Mr. Rooter!