Sophros Recovery
Sophros Recovery via Google

Alex got here fast and unclogged both our toilets in less than an hour. Thanks Alex! Great guy and personality.

Response from Owner

Dex, thank you so much for your kind words in your review for us here at Mr. Rooter Plumbing and for taking the time to do so! We are happy to hear that Alex went above and beyond for you and was able to get your toilets up and running in record time. Any time you need us, do not hesitate to reach out! We appreciate you. Thank you.

Denise
Denise via Google

I hired Mr. Rooter to replace my water heater. They gave me a great price, were able to put me on their schedule quickly, and Alex completed the job in around an hour. I will use this company for my future plumbing needs.

Response from Owner

Denise, it was such a pleasure to work with you. We are so happy to hear your experience with us was an exceptional one. We are thrilled we have gained you as a loyal and lifelong Mr Rooter customer - we certainly appreciate you! Thank you so much for taking the time to leave us this great review. Please know we are here for you for any and all plumbing needs!

Joe McCartin
Joe McCartin via Google

Alex was a great guy. Fixed my problem and taught me other things about my new house plumbing. Very friendly, efficient man. I had to offer him the use of my dock on his free time hours.

Response from Owner

LOL - I am sure Alex appreciated your offer of use of your dock, Mr. McCartin. That was very kind of you. Thank you so much for leaving Mr. Rooter Plumbing and Alex a 5-star review. We are so happy to hear Alex exceeded your expectations and taught you a little about plumbing in the process :) We value your business and appreciate you taking the time to leave such kind words. We will be sure to pass them along to Alex. We are here whenever you need us!

Antonina Soroka
Antonina Soroka via Google

Mr. Rooter has wonderful customer service! Always quick to pick up the phone and answer any questions we have.

Response from Owner

Thank you, Antonina! We really enjoyed working with you and your team at Turtle's Nest. We look forward to the start of a great working relationship for the future. Please do not hesitate to give us a call here at Mr. Rooter Plumbing when in need of any plumbing services. We are willing to work with you and help in any way we can. Thank you!

Kyle
Kyle via Google

They did a great job at finding the problem at my store when other companies couldn’t. They were very fair and got the work done quick! Thank you Mr. Rooter!

Response from Owner

Thank you, Kyle, for your kind words for our company and our team! Your wonderful review does not go unappreciated by all of us here at Mr. Rooter Plumbing! We are here for you when you need us most. Please do not hesitate to reach out when in need of plumbing services :)

Patricia Fulton
Patricia Fulton via Google

Response from Owner

Thank you so much for leaving us a 5-star review, Patricia! We were glad to have helped you with the pressure in your pump to get you back up and running again! Please do not hesitate to give us a call in the future should you need plumbing issues remedied. We are here to help in any way we can. Thank you!

Belinda Fallon
Belinda Fallon via Google

Very polite and professional, very pleased with the service

Response from Owner

Belinda, thank you for taking the time to leave a great review for Alan. He is an integral part of our team here at Mr. Rooter Plumbing and are so happy to hear your experience with him was a great one. We hope you think of Mr. Rooter Plumbing for any future plumbing services you may need and use us as your go-to plumber! Thank you!

Helen Caffarella
Helen Caffarella via Google

Alan and his assistant were prompt, polite, and well prepared to complete the repairs we needed. They kept me informed and completed everything quickly and made sure all was clean and usable in both restrooms before they left. Highly Recommend Alan when repairs are required.

Response from Owner

Thank you so much, Helen, for leaving Alan and Justin a rave review! We love to hear feedback from loyal customers such as yourself on a job well done. It pushes all of us here at Mr. Rooter Plumbing to continue to strive for great customer service with quality work to get the job done efficiently and effectively. We are so happy you found your go-to plumbing company for the future should any plumbing needs arise!

Charles Weary
Charles Weary via Google

Great gays thay did a wonderful

Response from Owner

Mr. Weary - Thank you for your wonderful review for Jake and Avery. They will be happy to see your kind words to their job well done! We are glad to hear they exceeded your expectations and we look forward to being your go-to plumbers for the future. We can do it all - so please do not hesitate to give us a call again in the future. Referrals are also one of the greatest compliments you could give us - alongside this review :) We appreciate you!

MrLangDog
MrLangDog via Google

Between 2 AM and 6 AM on a Saturday, my water supply line broke. They had manager Allen Martin out here by 10 AM and fixed my supply quite quickly and for a reasonable cost. Highly recommended.

Response from Owner

Thank you so much for the 5-star review, Mr. Langford! We are so glad to hear Allen was able to fix your water supply line and get your water back up and running! We know being without water is less than ideal so I'm glad Allen was able to get there promptly. Allen called into our office afterwards and mentioned how polite and how much of a pleasure it was to work with you in getting your problem resolved. We thank you - from the whole Mr. Rooter Team - for being such a great customer to work with! Please call us any time you need us - we are here when you need us most.

Erica Rieffanaugh
Erica Rieffanaugh via Google

Alan saved the day. His experience allowed him to visualize the complex problem that was my new drain fitted to an old drain. He remodeled my undersink area and modernized the piping. No more drip!!! He turned the mess into the best! Thanks for the attentive service!

Response from Owner

Wow! Alan will be so happy to read this review from you. Thank you so much for sharing your experience with Alan and Mr. Rooter Plumbing of Jacksonville. We appreciate you taking the time to do so. We always strive to give the best possible customer service and quality plumbing services to each and every one of our customers and we're happy to hear we exceeded your expectations. Please do not hesitate to call us again for any plumbing issues in the future. Thank you!

Boris Model
Boris Model via Google

Response from Owner

Boris, we are so glad to hear Brandon went above and beyond your expectations. He was so happy to hear he made you a happy and loyal customer to Mr. Rooter Plumbing! Thank you for taking the time to leave us a 5 star review. We appreciate your time and we appreciate your business. Please do not hesitate to call us for all your plumbing needs in the future. We're just a phone call away!

Lori and Kevin Floyd
Lori and Kevin Floyd via Google

Had a great experience with Mr. Rooter. Jake assessed my issue with the sink drain quickly and had everything fixed in no time. Glad to have a plumber I can reach out for future problems. Highly recommend.

Response from Owner

Thank you for your wonderful review for Jake and our company, Mr. and Mrs. Floyd! Jake will be happy to hear of your kind words for him. We are happy to hear your experience with us was a great one! Give us a call whenever a plumbing issue arises and we will be more than happy to help in any way we can. We appreciate your business!

Sheltech Homes
Sheltech Homes via Google

Response from Owner

Thank you, Sheltech Homes, for leaving us a 5 star review! We appreciate you taking the time to do so. Please do not hesitate to give Mr. Rooter Plumbing of Jacksonville a call in the future for any plumbing needs you may need. We're only a phone call away. Thank you!

Bruce Turner
Bruce Turner via Google

Allan came by and did a wonderful job. He fixed my toilet fittings quick.

Response from Owner

Awesome to hear it, Mr. Turner! Alan will be so pleased to know you left him a 5 star review for a job well done. Please do not hesitate to contact us again in the future for all your plumbing needs. Thank you for taking the time to leave us feedback. We appreciate your business!

Evelyn Eardley
Evelyn Eardley via Google

I’m very pleased with the service I received! Everything was shown and explained to me why I’ve been having issues for the last month and this month. Your service employee was very nice, friendly and informative. He was also here during the time I was expecting him. I know more needs to be done, and I will soon be contacting your office to set up a time for it.

Response from Owner

Mrs. Eardley, it's so good to hear your experience with us at Mr. Rooter Plumbing, and with your technician, Brandon, was such a pleasant one. We love to hear feedback from customers such as yourself on a job well done. We feel fortunate to have gained you as a loyal customer of ours and we look forward to helping you resolve your plumbing issue to get you back up and running as everything should. You're in good hands here, and we appreciate you taking the time to leave us a review. Thank you! We are excited to start, and value your business - know that we are committed to providing you with exceptional service throughout the process :)

Brent Morgan
Brent Morgan via Google

Angel was great. Came after hours and fixed my well pump. Will use again

Response from Owner

Thank you so much, Brent, for leaving us a 5-star review for Mr. Rooter Plumbing! Your feedback is valuable to us as well as our community - it lets the community know of services of a job well done. We can't wait to help you again in the future if the need arises. Thank you!

OIF OEF VET FLA
OIF OEF VET FLA via Google

Great team that did the repair. Fast response. Very pleased.

Response from Owner

Thank you so much for leaving us a 5 star review! We are so happy our service has exceeded your expectations. Your feedback means the world to us here at Mr. Rooter Plumbing of Jacksonville. Thank you!

Brenda Woodard
Brenda Woodard via Google

Mr. Rooter came to repair a toilet at our home. This was my second time using them. Samantha, Avery and Damien were professional and pleasant to deal with even when an issue came up. They made things right and I respect their integrity.

Response from Owner

Ms. Woodard, we are so happy to hear that you were satisfied. We are glad we were able to get the leaky toilet base corrected for you. We stand behind our work and you can always count on us. Thanks again for taking the time to leave a review.

Beady Pough
Beady Pough via Google

Response from Owner

Ms. Pough, thank you for trusting in Mr. Rooter Plumbing of Jacksonville to help you with your water service. We love to hear from our customers on a job well done by our professional plumbers! Your 5 star review for our company and our work means the world to us. Thank you!

Total Number of Reviews:651

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