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Call phone number(315) 887-4057
24/7 Emergency Services
Call phone number(315) 887-4057
24/7 Emergency Services
I have used the company 3 times and was satisfied the 3rd job was done with extra care and detail.i decided to call them a 4th time. The individuals are on time and will explain the problem. I had a major problem and the situation was taken care of. With the holiday's around and the problem i had to choose. The person was able to repair with new parts and work with me.I am satisfied and happy. It was worth the sacrifice. Very pleased with out come.
We noticed several of our sinks backing up. We plunged them, but just temporary relief. Ran a load of wash, backed up into the shower and flooded the bathroom. I called at 3:59 pm. Dakota showed up within 15 minutes, He asked a few questions, did some quick troubleshooting, and he was able to remove the blockage quickly. He was done by 4:50, everything is working well. I thought I was looking at a long night. I was so impressed by Dakota's ability to ask the right questions and figure out the likely location of the blockage. He was also very friendly. I love competence!
Joe, Thank you for sharing your experience with us! We’re so glad Dakota was able to respond quickly and get everything working again before it turned into a long night. His ability to troubleshoot and resolve issues efficiently is one of the many reasons we’re proud to have him on our team. It’s great to hear he was not only skilled but also friendly—that’s the service we strive to deliver every time. If you ever need assistance in the future, don’t hesitate to reach out. We’ll be here to help!
One of the last standing OG greats in the business. There's no company left that serves old school customer service and retention other than Mr. Rooter.
AJ, Thank you so much for your kind words! It means a lot to hear that you appreciate our “old school” customer service—it’s something we take great pride in. Taking care of our customers is what we’re all about. Honestly, you’ve made our day with this review! Don’t tell the others, but you might just be one of our favorites. 😊 You know we’re always happy to help when you need us!!
Melissa, Thank you for leaving us a review! We appreciate your support and look forward to helping you with any future plumbing needs.
Happy with the service and will be reaching out for another job soon with them.
Janice, Thank you for your kind words! We’re thrilled to hear you’re happy with our service and look forward to assisting you with your next plumbing project. Don’t hesitate to reach out when you’re ready – we’re here to help!
Jackie, Thank you for the 5-star rating! We’re glad you had a great experience with us! We hope to see you again in the future if you need us!
Zachary as usual has done a terrific job. He is an exceptionally nice and pleasant person.
Larry, Thank you for your kind words! We’re thrilled to hear that Zachary once again provided you with exceptional service. He truly is a pleasure to work with, and we’re lucky to have him on our team! If there’s anything more we can do for you, just let us know. Thanks for choosing us!
Very professional and timely. Thanks for clearing the pipes.
Bob, Thank you for the great feedback! We’re glad to hear that our team was professional and timely in getting your pipes unclogged. It was our pleasure to help, and if you need anything else, don’t hesitate to reach out. Thanks again!
Very professional and friendly. Great service!
Bruce, Thank you for your kind words! We’re so pleased to hear you had a positive experience with our team. Providing professional, friendly, and top-notch plumbing service is our goal, and it’s wonderful to know we hit the mark for you. If there’s anything more we can do, just let us know!
I've been dealing with Mr rooter for quite some time and on a couple of occasions I've met Richard real nice guy very pleasant to work with very knowledgeable and gets the job done right the first time
James, Thank you so much for your kind words and for being a loyal customer! We’re thrilled to hear about your positive experiences with Richard. He truly takes pride in his work and always aims to provide knowledgeable and effective service. We’re also happy we could help clear your bathtub drain issue and get things flowing smoothly again! We appreciate your trust in Mr. Rooter and look forward to serving you again in the future!
Nicholas was very professional and helpful. We had a sewer backup in the slop sink in the basement and he snaked outside to the road and cleared the clog. He gave some recommendations, explained what could be the problem, and sent an estimate over to my email for an additional service of which we will be doing next year as a secondary precaution. I highly recommend this company and Nicholas to service your needs.
Joshua, Thank you so much for your wonderful review! We’re glad to hear that Nicholas was able to help with the sewer backup and that he provided you with helpful recommendations and a clear plan for future precautions. It’s always our goal to ensure you feel informed and confident about the solutions we provide. We appreciate your recommendation and look forward to assisting you again next year or whenever you may need us!
Richard was pleasant and informative. While our issues haven’t been completely resolved yet, we have the ability to run water and flush toilets without problems.
Gary, Thank you for sharing your feedback! We’re glad to hear that Richard provided a pleasant and informative experience and that your water and toilets are running smoothly for now. We’re committed to fully resolving any remaining issues, so please don’t hesitate to reach out if there’s anything more we can do to assist. Thank you for trusting us with your plumbing needs!
From online access to Ashley receiving my call and expediting the order, to Tyler meeting me and taking care of company business and meeting our water filter needs promptly, great experience. Beats the competition hands down.
Called Mr Rooter and was able to get serviced within an hour. Job was completely quickly as well. Awesome customer service Would recommend to others in need of plumbing services.
Very personable and finished the job quickly
Steven, Thank you for your wonderful feedback! We’re happy to hear that our team provided personable service and completed the job quickly. Customer satisfaction is always our top priority. If you ever need anything in the future, we’re just a call away. Thanks again for choosing Mr. Rooter!
Quick service. They diagnosed and fixed my problem with in an hour.
Jen, Thank you for sharing your experience! We’re so glad we could provide quick service and resolve your issue within the hour. Our team always strives to be efficient and thorough. If you ever need assistance again, don’t hesitate to reach out. We appreciate your business!
Did a great job and price was reasonable.
Jordan, Thank you so much for your kind words! We’re thrilled to hear that you were happy with our service and found the price reasonable. It was a pleasure working with you, and we look forward to helping you again in the future if you ever need us. Thanks for choosing Mr. Rooter!
Excellent response time to sending a tech out to our home for a sewer backup problem. Tech. Dakota R. was very professional and skilled at clearing out our sewer line clogged with tree roots and he cleaned the area which he serviced.
Robert, We’re so glad to hear that you were pleased with our quick response time and the excellent service Dakota provided. He takes great pride in his work, and we’ll be sure to share your kind words with him. It’s fantastic to know the issue with your sewer line was resolved, and the area was cleaned up afterward. If you ever need us again, don’t hesitate to reach out. Thanks again for trusting us!
Great service, quality work and the reason I call them first when I need immediate help. Thanks again
Total Number of Reviews:1567
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