Testimonials about Mr. Rooter Plumbing of Franklin County

Amazing service! They got me in so fast and gave me lots of options. Will definitely use them again.

Very pleased with the service. They are prompt, courteous and reasonable.

Called the night before they came out first thing in the morning. Zach was professional and courtesy was greatly appreciated. Highly recommend

If you want to hire a plumber that knows what they are doing they are excellent. Jason is very knowledgeable and does very good work!

I've used this company twice now and both times have been a good experience. Friendly technician and fair pricing. I feel like I can trust their work.

Both of your technicians Zack and Jeremiah did everything possible to fix our problems and they determined that there was a break in our sewer line due to some construction being done on front porch. They are by far some of the best in doing their job.

The guys are very professional and polite.

The best plumbing service I have ever used!! Jeremiah was professional, very knowledgeable, polite and courteous. Great customer service and they really care. I will always use Mr. Rooter for all my plumbing needs.

Excellent customer service, professional & reasonably priced. I used them for the first time yesterday and will never go back to my previous plumber. They started to hook me when I called and they answered like this: "Who do I have the pleasure of talking to?" Call me old fashioned, but I yearn for customer service and professionalism. They showed up the same day, on time, cleared my clogged sewer drain with no problem and then charged me for less than expected. Mr. Rooter Plumbing of Franklin County knocked it out of the park from start to finish.

Jeremiah was very professional, knowledgeable, polite, informative and prompt. Could not have been a better experience. Thank you.

Super fast service! Customer service so nice! Great work at a reasonable price! Hopefully it won’t be soon but when we do, we will use them again , and highly recommend them to others.

Jason and his helper from Mr. Rooter were extremely nice, helpful and professional. The price was right and the installation perfect. I would definitely recommend!!

I had a drain backup in my basement, Zach was able to come out and get it unclogged. He had Jeremiah come out with the camera to see what might be the issue. I knew from previously that I had tree roots growing in the pipe line. He discussed options to fix it and gave me a quote same day. He was very knowledgeable about the types of pipes that were used in my house and yard (I have an older home). They also cleaned up after themselves, which I appreciate as I didn't have to clean up after them, unlike another service I had used previously.

This was Zack’s second visit to our home. The first time he was in training. He came in looked at what we had going on and got right to work. After he cleaned the drain, he tested it by pouring a couple buckets of water down it. He was friendly, courteous, and kind. We have always had great luck with Mr. Rooter. Always a quick turnaround. Thank you!

I was having a backup in my drains. Jason was out . He took care of the roots and all is GREAT again.

Austin was amazing. Very professional & fixed our plumbing issue fast & efficient.

My service Tech was prompt and explained everything the way I could fully understand. They were prompt and did the same-day service so I could have an up and operational shower due to broken cartridges. Jeremiah was Professional and cleaned up everything after they were done.

Would use this company again and would recommend them to others looking for a plumber. Jason took time to explain the issues and thoroughly explained what needed to be done to fix them.