Total number of 5 star reviews :932
Came out the same day I called for a sewer back up. Immediately diagnosed the problem and had my drain cleared out within an hour. Very fast. Efficient. Friendly. Will be using them for any future sewer/plumbing issues I have.
Thank you for sharing your experience, Aaron! We're happy to hear that we could respond quickly to your sewer backup and resolve the issue efficiently. Your trust in us for future plumbing needs means a lot, and we are here for you whenever you need assistance!
They came the same day I called for a clogged drain. Jake was kind and educated me about my plumbing. Highly recommend them.
We have had a couple of plumbing issues the past several months the and both times had Mr. Rooter come out and fix them. They were able to get a technician out quickly who was able to quickly assess the issue explain what was wrong and how to fix it and fix it quickly for a fair price. Special shout out to the home office with excellent customer service and keeping us up to date on when we could expect the technician to arrive and to Jake who was our technician both times and did a fantastic job!
Thank you for your wonderful review, Vincent! We're thrilled to hear that our team, especially Jake, was able to assist you effectively and promptly with your plumbing issues. We truly value your kind words about our customer service and are grateful for your continued trust in Mr. Rooter. We look forward to serving you again in the future!
Came New Years Eve, professional & considerate of carpets & woodwork as had to work within house. Would definetly call them again although I hope we don’t have to!😊
Thank you for your kind words, Sharon! We're thrilled to hear that you had a positive experience with our team on New Year's Eve. Taking care of your home is important to us, and we’re glad you felt that in our service. We appreciate your recommendation and hope to assist you again in the future!
Fast and friendly service
Thank you for your great feedback, Bob! We're delighted that you found our service fast and friendly. Your support motivates us to keep delivering the best experience possible. We look forward to serving you again soon!
Mr. Rooter is the best plumbing company in Fort Wayne. It's rare to call a business and have the owner answer the phone. Jake came out to install a beautiful sink and garbage disposal in my kitchen. I was unsure about the style and measurements, but after discussing my needs with him, he understood exactly what I wanted, and the result looks amazing!
Thank you for the wonderful review, Mary Beth! We're thrilled to hear that you had such a positive experience with Jake and that you're happy with your new sink and garbage disposal. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future!
Although my service request was outside of normal business hours, on Sunday, that warranted addtional costs, sometimes it is worth it. Case, our technician, arrived later than scheduled, but another customer's need required more time and he was nearby. Honestly, just having him arrive and complete the work within a short amount of time just before the holidays was well worth it. The guarantee and check back within the next few days was also reassuring. He provided additional information regarding other work we envisioned, so we are very satisfied.
Highly recommend Mr. Rooter for all your plumbing needs. We had an extensive repair and they provided the most reasonable rate to fix it and the work was done efficiently. I will be requesting Joe until he retires.
Brian is a professional who gets the problem solved. I have used Mr Rooter for a few years and have been happy with the service and price
We had an issue with our water heater and the plumber was able to quickly diagnose and repair our issue. The plumber was courteous and the customer service staff was very professional and timely to schedule our repair.
Jake was very friendly and knowledgeable. He went above and beyond to help us on a very bad (and stinky) day. I could tell he wasn’t out to squeeze me for every penny I have, just wanted to make sure everything is working how it should. I highly recommend this company.
Jake did an excellent job! He's professional, skilled and efficient. I highly recommend him!
Jake did an outstanding job opening our plugged sink drain. He was quick and efficient opening the drain. He was courteous and answered all my questions.
Called homeserv with an emergency plumbing issue. They dispatched Mr.Rooter and they showed up within an hour an a half of my call. They stayed all day until job was done. Explained everything throughout the process on what he was doing and what the problems were. Very impressed would use again. Joe was the service tech They sent out he did a wonderful job would request him again and again! A big thanks to Joe and Mr.Rooter you definitely saved the day!
Quick appointment, fair estimate, friendly plumber, got the job done efficiently. Thanks
Jake came out and fixed the train wreck of a kitchen plumbing. The original plumbing was all wrong, so not only did he get everything working correctly, he gave us tips and tricks on how to maintain them. He was super cool to talk to also. You’re in good hands with Jake.
Very pleased with quality of products as well as quality of work! Wouldn't hesitate to use their services again.
David, thank you for taking the time to leave us a 5 star review! Quality customer service is our top priority. We are glad to hear your service professional met your expectations. We look forward to working with you again!
Total number of 5 star reviews :932