4.9/5

1722 Ratings

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Seth Daley
Seth Daley via Google

They Gary and his partner did a fantastic job. They were clean and professional. They pointed out a leaking pipe in the basement and showed me the cause of the clog in the sewer line (it was a vape) They removed it and were in and out in about a hour. I've already recommended this company to 4 of my clients.

Response from Owner

Hi Seth, thanks for taking a few minutes to provide us with your feedback! Our team appreciates your business and looks forward to tackling your next project. Thanks again!

Taras Horodyskyy
Taras Horodyskyy via Google

Jimmy was very professional, fast and efficient. Thank you so much for getting the job done!

Response from Owner

Hi Taras, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Rooter Plumbing!

Sam Baddoo
Sam Baddoo via Google

Great experience, the technician was on time, knowledgeable and he knew what he was doing?

Response from Owner

Hi Sam, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The Mr. Rooter team will be happy about your feedback. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We really appreciate it. Thank you again for choosing Mr. Rooter Plumbing.

Irene Ferrigno
Irene Ferrigno via Google

The technician came out on a Sunday and solved my problem! He proceeded to show me what was wrong via camera. He was personable & friendly.

Response from Owner

Hi Irene, thank you for leaving us this review. We're thrilled that you enjoyed your experience. The Mr. Rooter team will be happy about your feedback. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We really appreciate it. Thank you again for choosing Mr. Rooter Plumbing.

Diane L. Reda-West
Diane L. Reda-West via Google

Outside faucet was failing and dripping water. Jim & John were professional, clean and efficient. Nicest guys and were very polite - I wish there were more people like them in the trade industry. They double checked everything was working and I was satisfied before we did any paperwork. When I see good people in their jobs - that usually means management is doing the right thing. Thank the guys again for me.

Response from Owner

Hellooo Diane W., We whole heartily thank you for taking the time to leave an excellent 5 star rating. We are glad to have assisted in the installation of your outdoor faucet . We will be sure to let Jimmy R. & our management staff know that their hard work does not go unnoticed. Please let us know what Mr. Rooter of SFC can do for you in the future! -Your Neighborly Plumber Mr. Rooter of SFC

Fred Siegel
Fred Siegel via Google

Responded promptly on Xmas eve, did a great job. Nothing but positive things to say about the entire experience.

Response from Owner

Hey Fred S., Thank you for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime ! - Your Neighborly Plumber Mr. Rooter of SFC

Amit Sood
Amit Sood via Google

Absolutely excellent experience

Response from Owner

Hi Amit, thank you so much for the five-star review! We are so happy that you had a great experience with Mr. Rooter Plumbing. We look forward to working with you again in the future!

John Goodchild
John Goodchild via Google

Response from Owner

Hi John, thank you for taking the time to leave a review. We're glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again choosing Mr. Rooter Plumbing and have a great day!

Emma Confeiteiro
Emma Confeiteiro via Google

Very professional, knowledgeable and honest!

Response from Owner

Hi Emma, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your plumbing and drain repair needs in the future. Thank you for choosing us!

Darryl R. McCormick
Darryl R. McCormick via Google

Gary always does a great job!

Response from Owner

Hi Darryl, thank you so much for taking the time to leave this review. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!

Cynthia M. Surina
Cynthia M. Surina via Google

Fernando was great —nice, professional and explained all —definitely a keeper !!!

John Burg
John Burg via Google

Gary was very knowledgeable and professional. All work was very well done and completed quickly. Overall, very happy with the service.

Response from Owner

Hi Jack, thank you for your review of Mr. Rooter Plumbing. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local plumber and for your kind review. Have a great day!

Peter Bertolini
Peter Bertolini via Google

Response from Owner

Hi Peter, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next plumbing or drain problem to tackle.

Kimball Lew-Hanson
Kimball Lew-Hanson via Google

Response from Owner

Hi Kimball, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.

Jolie Johnson
Jolie Johnson via Google

I would highly recommend Mr Rooter - Jamie. He has done two homes (both very old, renovation/additions) for me which required - cut/cap, diagnostic, relining sewer line, adding new sections of sewer etc. He was able to get the town permit and work efficiently with the sewer department. Job explained clearly and time line met both times. Very happy with his service!

Response from Owner

Hi Jolie, thank you for taking the time to let others know about your experience. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing Mr. Rooter Plumbing!

Terri O
Terri O via Google

Great service, very responsive! My kitchen sink got clogged last night, I called Mr. Rooter and they sent Jamie first thing this morning. It's Thanksgiving today and we have a full house coming for dinner. Can't imagine cooking dinner without a sink! Jamie was great, figured out what needed to be done and fixed the problem in a very short time. Thank you Jamie and Mr. Rooter!!

Response from Owner

Hi Terri, thanks for taking a few minutes to provide us with your feedback! Our team appreciates your business and looks forward to tackling your next project. Thanks again!

David Berrios
David Berrios via Google

I am very happy with my service with Mr.Rooter! The service tech was professional, courteous and answered all my questions! I will definitely use them again when needed.

Response from Owner

Hi David, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Rooter Plumbing. We look forward to working with you again in the future!

Jack Zakhar
Jack Zakhar via Google

Response from Owner

Hi Jack, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Rooter Plumbing!

Julia Curry
Julia Curry via Google

Response from Owner

Hi Julia, thank you for taking the time to leave a review. We're glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again choosing Mr. Rooter Plumbing and have a great day!

Ponderosa Properties LLC c/o Thomas MacDougall
Ponderosa Properties LLC c/o Thomas MacDougall via Google

I called Mr. Rooter to see if snaking my drain would alleviate the problem of white spots on our clothes. Fernando came out, was very polite and after taking a look at the drain, determined that would not take care of the problem. It was nice to have a company not try to sell you a service that you didn’t need after coming out to do a free estimate.

Response from Owner

Hi Kimberly, thank you for your review and for choosing Mr. Rooter as your local plumbing and drain cleaning company. We appreciate the support. Have a great rest of your week!

Total number of 5 star reviews :1623

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