Total Number of Reviews:1691
CJ and and onsite team were a life saver! Very professional and took care of all my needs. (Exterior waterline completely blocked). Cleared all faults, hydrojetted entire line and viewed line with camera to ensure a job well done. Backoffice team exceptional (Gina and Russell). Would and will use for any followon services. Thank you El Paso Mr. Rooter team! Lloyd.
I highly recommend this company! The receptionist's customer service skills are amazing and the plumber himself is great - very personable and knows what he is doing. Fixed the problem in no time. I would definitely hire them again!
I called first thing in the morning and they were able to send someone out same day. Gilbert was very polite, friendly and professional. He explained why we were having the issues we did and how it needed to be fixed. He answered all of my questions to the best of his ability. Once the job was finished he cleaned up after himself as if he was never here. Will definitely call again in the future if we have another issue arise.
Your response was immediately. Your kind of customer service. Your efficiency in getting materials and labor. I think the cost was a little high.
Mr. Rooter is awesome! Have used these services several times in different situations! They always come through!
Thank you for a great job, very professional service the plumber was very thorough and professional. Great service
They arrived promptly. Manny was very informative and knowledgeable. He was polite and professional.
Very nice and professional from customer service to plumber on site, highly recommend, gave me several options with estimate up front before started the work.
I had an emergency with the water heater over the weekend. The technician showed up right away was very polite and professional. The water heater was replaced that same day. Will call again in future.
Great quick service, they explain everything as they go Very Happy
Robert Murphy was on time and did an excellent job. He cleaned up after himself and was very courteous and professional. Pearl was courteous and friendly. I enjoyed my experience with both employees. I will call them again in the future.
My Plumber was Jacob, he was very knowledgeable about the work that needed to be performed. He was also very helpful and informative about the possible services that my Water Company may be able to support me with claims and possible water bill adjustment dealing with the water leakage that I had in my home.
Quick response and very good customer service. Free estimate
The plumber was very knowledgeable and had supplies on hand to do the repair efficiently. I’m very satisfied with the service.
Tony was amazing and Pearl was super helpful. I called and she sent him out immediately and everything was fixed so quickly! The pricing was super reasonable and I am very thankful for how flexible they are. 10/10
I had a great experience. A plumber named Joshua helped me out significantly by explaining to me what could possibly be wrong at my house. He was very knowledgeable and very respectful of my property. There was also great costumer service through phone call by Perla. She sent out a plumber right away to my property. She was a very sweet lady.
Total Number of Reviews:1691