Total Number of Reviews:350
Very nice and friendly customer service
Thank you, Keebie, for your kind review! We're delighted to hear you had a great experience with our customer service team. If you ever need assistance again, don’t hesitate to reach out. We appreciate your support!
Mr. Rooter's technician was very professional; he explained the problem in detail and what the cost would be before initiating the plan. Completed work very well done 👍.
"Thank you, Henry, for your kind words and 5-star review! We're thrilled to hear that our technician provided professional service, explained the details clearly, and delivered high-quality work. Your satisfaction means the world to us, and we appreciate you choosing Mr. Rooter Plumbing of East Central Georgia. If you ever need assistance in the future, don't hesitate to reach out!"
Prompt and very professional 👍🏾
Thank you, Stephanie! We're so pleased to hear that you found our service prompt and professional. It was a pleasure assisting you, and we look forward to being here for any future plumbing needs. Thank you for choosing Mr. Rooter Plumbing of East Central Georgia!
Very prompt service and friendly conversations. This company’s reach and service area is unmatched. Big company, small town connection. Prices are fair too. Highly recommend using this provider for all my plumbing needs. David L. Swainsboro, GA
Thank you so much, David! We're thrilled to hear that you had a great experience with our prompt service and friendly team. We pride ourselves on maintaining that small-town connection while serving a broad area. It's great to know that you found our pricing fair as well. We appreciate your recommendation and look forward to being your go-to provider for all your plumbing needs in Swainsboro! Thanks again for choosing Mr. Rooter Plumbing of East Central Georgia!
Great team with and great attitude. Quick response time and friendly.
Thank you so much, Reeva! We're thrilled to hear that our team provided quick and friendly service. We always aim to deliver with a great attitude, and we’re glad it made a difference for you. If you ever need us again, don’t hesitate to reach out. Thanks for choosing Mr. Rooter Plumbing of East Central Georgia!
Diagnosed the problem and fixed it in less time than it took for me to explain it. Will definitely be calling them in the future.
Yay we here at Mr. Rooter are so glad that Bobby your technician was able to get you taken care of so quickly. We thank you for allowing Mr. Rooter to help with your issue.
Great job. Dillon went above and beyond to make sure we were taken care of. Will definitely recommend.
Thank You David Brinson we are glad that Dillion was able to give you great service. We appreciate you and your kind review. Have a wonderful week.
The entire experience was incredible! Arie worked with me to schedule the service same day which was not expected. Johnny was actually early and did a fantastic job! We have had a terrible time trying to find a local plumber that would do the service. I will send your information to all of my friends and associates.
Thank you Tim Ritchie your awesome and we are so glad that this was a great experience for you and that your technician could provide you with that. That's what we strive for here at Mr. Rooter Plumbing.. Have a great day..
Mr. Rooter sent Billy Shepherd to address my plumbing issue in Jenkins CTY, GA. Mr. Shepherd was polite and thorough throughout this visit which wasn't brief.. Also, I felt there was no price gouging. For future plumbing issues, I'll again call Mr. Rooter and ask for Mr. Shepherd!
Thank you so much, Ann, for your kind words and 5-star review! We're thrilled to hear that Billy Shepherd provided you with excellent service and that you felt confident in our pricing. At Mr. Rooter Plumbing, we always aim to be thorough, transparent, and respectful of our customers' time and needs. We’re so glad to know you’ll call on us again for future plumbing issues, and we’ll make sure Billy is ready to assist you! Thanks again for choosing us in Jenkins County, GA!
I must say that I lack the words for how impressed I am with the service I received. My technician, Lonnie Woods, went above and beyond to assure my wife and my satisfaction. Initially, I contacted Mr. Rooter to repair/replace a toilet we were having problems with. Lonnie did such a fine job that we went ahead and hired him to fix a sink for us. Also, I have to also say that they were very affordable. They even recognized my military service by giving a generous discount. MR ROOTER has my dedicated loyalty from now on.
Thank you So much, and we are so happy Lonnie provided you with top notch service. Your kind words mean a lot. We appreciate you allowing Mr. Rooter to assists you with this. 😁
I was very happy with the front line crew. My only gripe is that I paid $700 for leak detection and I’m a member and still was required to pay half on the job before the job began. My peers say I overpaid for the job. I went with you all because of your crew. They deserve a raise. This positive review is based on the crew that did the work. I did feel as though I could’ve gotten the job done cheaper.
Dear Glenn, Thank you for sharing your feedback, and we’re glad to hear that you were happy with our crew! We take pride in having a skilled and professional team, and it’s wonderful to know they left a positive impression on you. We apologize for any confusion regarding the pricing and appreciate your concerns. We aim to deliver both quality and value, and we understand how important it is to feel confident in the investment you make. We’d love the opportunity to discuss this further and make sure you feel satisfied with the service and pricing. Please feel free to reach out to us directly at 912-384-3526. Thank you again for choosing us and for taking the time to leave this review. Sincerely, Haley Ellis Mr. Rooter Plumbing of East Central Georgia
They kept me updated on when tech would come and was very professional through out the whole process. Tech was very knowledgeable and kept me updated with any issues. Will definitely use again if needed.
Professional and hard working
Thank you George. We appreciate you very much. We strive to provide the best service we can. We are here if you should need anything else in the future. Please do not hesitate to give us a call should you need us again.
Thank you Rusty. We appreciate you very much. Let us know if we can help any more in the future.
Thanks very friendly and did a great job.
Thank you Joel. We appreciate you very much. Let us know if we can help any more in the future.
Thank you Buena. We appreciate you very much. Let us know if we can help any more in the future.
Thank you Saljite. We appreciate you very much. Let us know if we can help any more in the future.
We called Mr. Rooter Plumbing because of a backup. The receptionist was very courteous and Dylan(the plumber)came that same day. He was very professional, explained our options and gave us our quotes. He was able to come the next morning. Dylan and his helper explained again what they were going to do. They were excellent! Took care of the problem in no time at all. We will definitely recommend Mr. Rooter Plumbing to our family and friends.
Very nice guys
Hello Donna, Mr. Rooter Plumbing of East Central Georgia would like to thank you for allowing us to send Lonnie W to your home. We are glad to see he was able to perform a hydro scrub in order to resolve the backing up issue in your home. We are happy to hear you are satisfied with the work that was done. If you need anything else please feel free to reach out to us as we are here to serve you in any way we can. Thank you again!
Total Number of Reviews:350