4.9/5

1190 Ratings

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Ben Biver
Ben Biver via Google

Excellent and professional service and trustworthy recommendations. Came out on a holiday weekend and I could not have been happier with the entire process from initial call to my problem was 100% efficiently solved! Thank you! Follow up: encountered another slow drain issue, Don came out and provided unexpected and very appreciated explanations and we developed a plan for an upcoming renovation. I couldn’t be happier and can rest easier now.

Response from Owner

Ben, we're happy to hear you had a great experience! Thank you for the positive review! Follow up: Ben - thank you for sharing another great experience. We're happy to hear Don was able to help you!

John Schroeder
John Schroeder via Google

Just had Mr. Rooter out on a Saturday morning to unclog my main plumbing drain in my home after it backed up into the laundry room the night before. Their technician Don was great, explained what needed to be done and what the cost would be before starting the job, showed me the issue on his camera (roots growing into the cast iron pipe outside) and took care of the problem in just over an hour or so. Don also recommended a maintenance product to help keep this from happening again. While it was a bit more costly than I had hoped it was much cheaper than the damages that would have occured if this had not been fixed immediately. I would recommend them and Don personally to anyone who has a similar issue.

Response from Owner

John - thank you for taking the time to leave such a detailed positive review. We truly appreciate it! We're happy to hear you had a great experience with Don and that he was able to help you. Thanks again!

Mark Meloy
Mark Meloy via Google

The service was outstanding, our technician, Lucky, was knowledgeable and courteous. We received exceptional service and value! Thank you Lucky!

Kate Sweeney
Kate Sweeney via Google

Sean & Heather Wood
Sean & Heather Wood via Google

Hot water heater went out right before Christmas Day. The next day the replaced the old and put the new in quick and easy. Since they were there they took care of a spigot issue. This is probably my 6th time using Mr. Rooter, I never call anyone else.

Michelle Kilgore
Michelle Kilgore via Google

Warren Bell
Warren Bell via Google

Dawson was prompt, polite, cleared a difficult blockage quickly, and left the place spotless. What more could you ask? Good job Dawson!

Ann Heinz
Ann Heinz via Google

Loved the quick service.

Michelle Ries
Michelle Ries via Google

Great Customer service from the office staff to the technician that came out!

Melissa
Melissa via Google

Mike
Mike via Google

Always a great response and employees. They explain all options, don’t try to upsell, and they always clean up their area when done.

Matt Thill
Matt Thill via Google

Great Service, technicians are always professional and friendly. Thanks for all the help in messy situations

Joyce & Dick Leibfried
Joyce & Dick Leibfried via Google

Kyal was here this morning to install a new water softener and an expansion tank. Great job. Kyal is very knowledgeable and friendly and completed the job in a reasonable amount of time. This is the 3rd time Kyal has come to our rescue and we will continue to request him if possible. What I really like about Mr. Rooter is every time we have called them they have been here to address our problem in a very quick response time. That means a lot when something is broken down. Thanks again Kyal and Mr. Rooter of Dubuque.

Sarah Hoover
Sarah Hoover via Google

Response from Owner

Sarah - thank you for the five star review. We appreciate it!

Rick Engelken
Rick Engelken via Google

Kyle came to fix my stop box problem one day after my phone call. He gave me an estimate and explained what needed to be done. He kept me informed and cleaned everything when he was done. It was an excellent job.

Elizabeth Wallace
Elizabeth Wallace via Google

Noah was very professional, knowledgeable and fast with fixing my garbage disposal/dishwasher issues!

Sara Goranson
Sara Goranson via Google

Lucky visited us today to help with a clogged basement shower drain. He was professional, explained the problem to me and fixed the issue very quickly! He answered all of my questions politely and it was a pleasure doing service with him!

Ann Kamentz
Ann Kamentz via Google

We had a plumbing issue and called Mr Rooter and the sent Dawson out. He gave an honest evaluation of the issue and called is manager Kyle who then came over and gave an estimate. Both were very honest and quick to get the problem taken care of.

Judy Welter
Judy Welter via Google

Lucky from Mr. Rooter did a great job for us. Highly recommend him for a Plummer.

Julie Lott
Julie Lott via Google

I have had great experiences working with Mr Rooter, quick, reliable and gets the job done!! good pricing and so professional

Total number of 5 star reviews :1119

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