4.8/5

5255 Ratings

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Elba Cordova-Hughes
Elba Cordova-Hughes via Google

The gentleman that were here to do the job were very nice and respectful.

WILLIAM BLANKENSHIP
WILLIAM BLANKENSHIP via Google

ROBERT V THREADGILL
ROBERT V THREADGILL via Google

This was a follow-up visit to an earlier larger project when Mr. Rooter replumbed the kitchen and replaced the stack into the basement in my 75-year old home. Jesse treated this smaller project and me with the same attention and respect that he did on the earlier larger job. I have used Mr. Rooter for something like 15 years and they do really good work every time. I wouldn't call anybody else! They are definitely five-star kind of people!

GEORGE AND JANET YEE
GEORGE AND JANET YEE via Google

Paxton did a great job ! Cleaned up his work space beautifully! Happy with our service!

MICHAEL MCFADDEN
MICHAEL MCFADDEN via Google

prompt same day service very professional!

KATHY FRANCIS
KATHY FRANCIS via Google

RITA EDWARDS
RITA EDWARDS via Google

Cold weather froze pipes in my mobile home. My call to the office was great! Not a robot; but, a real person. She was helpful, took info, and told me someone would be here between 10:00am and 2:pm. The guy showed up on time; and, immediately started working. I has a few questions, he listened, and provided answers I actually understood! He accomplished the job less than 2 hrs. And, advised me of a leak, I authorized the fix, and it was done! I couldn't ask for better service, courtesy, and great tips for future cold weather! Thanks for getting some out so quickly. It was a perfect COLD day ending with my water running again!

Response from Owner

Thank you for leaving us this feedback, Rita! We’re pleased our team was able to respond quickly and get everything sorted out for you on such a cold day. It’s wonderful to know that our service professional was not only punctual but also took the time to answer your questions clearly and provide helpful tips. We appreciate your business and are happy we could get your water running again! Mr. Rooter Plumbing of Cleveland

Brittainy Schaner
Brittainy Schaner via Google

Both times they have come out for estimates they were very professional.

Response from Owner

Brittainy, it's good to hear you had a nice experience with our team both times. Thank you for choosing us! Mr. Rooter Plumbing of Cleveland

John Bruce
John Bruce via Google

Response from Owner

John, thank you for the five stars and for allowing us to help keep your plumbing system running smoothly! Mr. Rooter Plumbing of Cleveland

jim b
jim b via Google

Experienced technician took care of business and did a fine job installing new toilet!!!

Response from Owner

Thank you so much, Jim! We're glad our team provided a great toilet installation service. Mr. Rooter Plumbing of Cleveland

MIKKI HADDOX
MIKKI HADDOX via Google

Rob was very professional and addressed all the issues. Problem solved! Highly recommend.

Response from Owner

Thank you for the recommendation and for giving Rob a shout-out, Mikki! It's great to hear he was able to fix your plumbing issues. Mr. Rooter Plumbing of Cleveland

GovernorsPort Port
GovernorsPort Port via Google

Honest ,Fast & Friendly Service.

Response from Owner

That’s exactly the type of service we want to provide. Thank you for choosing us! Mr. Rooter Plumbing of Cleveland

KAREN CARLTON
KAREN CARLTON via Google

Response from Owner

We appreciate your excellent rating of our plumbing service, Karen. Thanks so much for taking the time to share your feedback. Mr. Rooter Plumbing of Cleveland

BONNIE KRUSE
BONNIE KRUSE via Google

Very efficient and very nice. Good job! Paxton is super!

Response from Owner

Bonnie, thank you for the compliments! We look forward to sharing your comments with Paxton. Mr. Rooter Plumbing of Cleveland

Theresa Zola
Theresa Zola via Google

Response from Owner

Theresa, thank you for recognizing our efforts with a five-star review! We’re thankful for your support. Mr. Rooter Plumbing of Cleveland

Shaun Patrick
Shaun Patrick via Google

After waiting 2 days for another plumber to ultimately not show, I called Mr. Rooter and they sent someone within the hour. Andrew was quick, very nice, and did a great job. Highly recommend calling Mr. Rooter. They deliver on what they promise and do it very well!

Response from Owner

Thank you for your recommendation, Shaun! It was a pleasure to quickly arrive to resolve your plumbing issue and we'll be sure to let Andrew know you appreciated his expertise and efficient service. If you need us in the future, please don't hesitate to reach out! Mr. Rooter Plumbing of Cleveland

BAILEY SWARTZ
BAILEY SWARTZ via Google

We have used Mr. Rooter several times now & always recommend. They are almost always able to come out the same or next day and have always fixed the issue on the first visit. Friendly, helpful, and prompt.

Response from Owner

Thank you, Bailey! We're grateful for your loyalty and we're proud to provide plumbing services you can rely on. We look forward to the opportunity to serve you again in the future! Mr. Rooter Plumbing of Cleveland

Zackery Riley
Zackery Riley via Google

Great service and very friendly

Response from Owner

Zackery, thank you for saying this! We appreciate the opportunity to help with your plumbing needs. Mr. Rooter Plumbing of Cleveland

Walt Zielinski
Walt Zielinski via Google

They were on time and answered all our questions. Unfortunately they were too expensive and we went with another company.

Response from Owner

Thank you for your review, Walt! We're sorry our pricing did not meet your expectations, but we're delighted our expertise and prompt service earned your five-star approval. Please don't hesitate to reach out with future plumbing needs! Mr. Rooter Plumbing of Cleveland

JANE KANNEL
JANE KANNEL via Google

This was the first time I called Mr Rooter. A leaky water heater on a Saturday morning is not fun. I'm very glad I called. Travis, my service man, was knowledgeable, respectful and let me know everything he was doing as he worked. I was very pleased with him and the work he did. Thank you!

Response from Owner

Thank you for choosing to call us, Jane! It’s good to know Travis could help get your water heater issue sorted out, especially on a Saturday morning, and remain respectful throughout the process. Mr. Rooter Plumbing of Cleveland

Total number of 5 star reviews :4676

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