Belinda Harris
Belinda Harris via Google

Clarence Harris
Clarence Harris via Google

Good job fast and efficient

David S
David S via Google

Dave, the technician on site was very helpful and knowledgeable. Took the time to answer questions and provide various recommendations/solutions.

PJ C
PJ C via Google

Every one who's been at my home are friendly, explaining and answering my questions/concerns that I have. 100% would recommend Mr. Rooter and Rainbow Restoration.

Otilia N
Otilia N via Google

After a complete flood of our basement, we hired Mr Rooter for complete redo of our house's piping, inside and out. The cost was $55,000.00 - yes, that is 55 Thousand Dollars. Everything seemed fine until last week when the main bathroom sink got clogged. Seemed like an easy job. I called Mt Rooter. They came out and said it was an easy fix, but that they would charge $95.00 to do it. What? I called the office and spoke to a manager and left message for the owner. Got a call back from a very nice Ms Makala who understood and apologized and refunded the charge. Mr Rooter has top notch plumbers * shout out to Garrett, Jeff and crew. Also professional office staff with managers like Brent, Randall, Joe and Makala. Thank you.

Response from Owner

Otilia, we are so sorry for your experience and any frustration you experienced. We're grateful we've had the opportunity to speak with you to make things right, and we're overjoyed that you're satisfied with the work we provided originally to redo the piping in your home! It's our pleasure to refund the $95 to unclog your sink—thank you for allowing us to make things right. We also appreciate your feedback about our team. We always want to ensure top-of-the-line customer service and will use your valuable comments as an opportunity for our team to learn and become the best at what we do. We're always here for you! Mr. Rooter Plumbing of Cleveland

Sammy Deleon
Sammy Deleon via Google

Response from Owner

Thank you, Sammy! It was a pleasure to assist you with your plumbing needs and we hope you'll reach out if you need us in the future! Mr. Rooter Plumbing of Cleveland

Tasha Corbitt
Tasha Corbitt via Google

Did a great job and very friendly.

Response from Owner

Thanks, Tasha! We're happy to hear our team did a fantastic job with your plumbing service. Mr. Rooter Plumbing of Cleveland

Bob Bahr
Bob Bahr via Google

Excellent experience with Mike and Marcus. Good pricing, water heater installed same day.

Response from Owner

Thank you, Robert! We're grateful you trusted our team with your water heater installation. Mike and Marcus will be proud to hear you're pleased! Mr. Rooter Plumbing of Cleveland

JAMES POOLE
JAMES POOLE via Google

Response from Owner

Your five-star review means a lot to us, James! Thank you for choosing our plumbing services. Mr. Rooter Plumbing of Cleveland

Bertrand Boyd
Bertrand Boyd via Google

Excellent service, warranty service and perfect customer service.

Response from Owner

We're delighted you were satisfied with both our service and warranty support, Bert. Thank you for your business! Mr. Rooter Plumbing of Cleveland

Chrisstyle4eva
Chrisstyle4eva via Google

My technician Mario was very professional and informative I really appreciate how he was with explaining our problem he did a great job the best customer service I had in a long time 🌟🌟🌟🌟🌟🌟

Response from Owner

Chris, thank you for your feedback! It's great to hear that Mario provided clear communication about the scope of work needed to repair your plumbing concern. We're thrilled he earned your satisfaction, and we look forward to passing your wonderful comments along to him! Mr. Rooter Plumbing of Cleveland

Robert Rohm
Robert Rohm via Google

Mr. Rooter Plumbing of Cleveland sent out Kyle Kaufman a well qualified plumber to install a riser on a 1 inch gas line, the work he did was impressive and very professional. I'm Very satisfied with his work and knowledge on the job. A great asset to Mr. Rooter Plumbing of Cleveland. I will be calling back in the spring for more gas line work Kyle Kaufman gave me some great ideas for relocation on a project. Thank you RDR

Response from Owner

Janice, thank you for highlighting Kyle's great work! We’re happy he was able to assist with your gas line project and that his expertise and ideas were helpful. It’s wonderful to know that his work met your expectations and that you liked the outcome of his service. Thank you for choosing our plumbing services, and we look forward to working with you again in the spring for your next project! Mr. Rooter Plumbing of Cleveland

SCOTT DEYLING
SCOTT DEYLING via Google

Fast and Knowledgable service. Fair price.

Response from Owner

Thank you, Scott! It's fantastic to hear you were happy with our service and pricing. Mr. Rooter Plumbing of Cleveland

JASON FALSTICK
JASON FALSTICK via Google

I could not be happier with the service that Alex did today, quick efficient and knowledgeable!

Response from Owner

Thank you for taking the time to review us, Jason! It's good to hear that Alex delivered a top-of-the-line plumbing service and that you were pleased with his expertise. Mr. Rooter Plumbing of Cleveland

CAROL CASEY
CAROL CASEY via Google

These guys were great. Paxton C was our plumber and he was fast, kept us informed, did a great job, and clearly passionate about his job. We will definitely use this company again, and will see if we can have Paxton every time.

Response from Owner

Carol, thank you for sharing your experience! It's great that Paxton's plumbing expertise came in handy. We'll pass your appreciation along, and we look forward to helping you again in the future! Mr. Rooter Plumbing of Cleveland

CHANNON SPEARS
CHANNON SPEARS via Google

Unclogged my drain after hours - tech was friendly and knowledgeable! Very professional!

Response from Owner

It was our pleasure to come out after hours and get your plumbing running smoothly again, Channon! Thank you for giving us a call. Mr. Rooter Plumbing of Cleveland

EUGENE BELL
EUGENE BELL via Google

Response from Owner

Thank you, Eugene, for your perfect rating of our plumbing services! Mr. Rooter Plumbing of Cleveland

JIM BARAN
JIM BARAN via Google

Mr. Rooter does excellent work! Jeff Cottrell is outstanding!! I had more plumbing work done yesterday by Mr. Rooter. Bernard Pettyjohn has the skills to match any top rated plumber and Jesse Roberts was meticulous with the installations. I highly recommend Mr. Rooter!

Response from Owner

Thank you for your review, James! We'll be sure to let Jeff know you were pleased with his careful and expert plumbing service. Don't hesitate to call if you need us again! Mr. Rooter Plumbing of Cleveland

DONNA RODGERS
DONNA RODGERS via Google

Response from Owner

Donna, we're thrilled to see you enjoyed our plumbing services. Thank you for the five stars! Mr. Rooter Plumbing of Cleveland

Monica
Monica via Google

Gabe P came out today to inspect my home's plumbing. He was very friendly, incredibly thorough & answered all of my questions. He explained everything to me in a way that was very easy for me (someone with absolutely zero plumbing knowledge) to understand. Thank you so much, Gabe & Mr. Rooter! I'll be recommending you to everyone!

Response from Owner

Monica, thank you so much for the kind words! It's nice to know Gabe took the time to thoroughly inspect your plumbing and ensured you felt confident in understanding the situation. We know it can be tricky to navigate plumbing details, so we always aim to explain things clearly. Thank you for recommending our plumbing services! Mr. Rooter Plumbing of Cleveland

Total Number of Reviews:4588

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