Total number of 5 star reviews :538
Very kind and knowledgeable, took the time to explain things well.
We are very grateful for Mr Rooters they did an awesome job today and we love the work they did and they are nice and very polite. So thank you Mr Rooters for you fine work today. Thank you so much.
Thank you for the five stars and for choosing our plumbers for your needs, Whitney! Mr. Rooter Plumbing of Anderson, IN
Great customer service. Fast and efficient . Great work ethics.
Victoria, thank you so much for your review! It's nice to hear you had a wonderful experience with our team. Mr. Rooter Plumbing of Anderson, IN
I only received a quote, granted. But with that, from the initial phone call all the way to the Plummer Aaron who came and gave the quote, Wonderful Customer Service. Extremely Meek, Professional and Honest. I have absolutely nothing bad to say.
Karrie, thank you for highlighting Aaron's great work! It's good to know that you had a great experience from start to finish and that he was able to provide wonderful service. We appreciate your nice words and your business! Mr. Rooter Plumbing of Anderson, IN
Do great work always very detailed in what there doing
Technicians were friendly and helpful, explaining problems and how to solve them.
Have used Mr Rooter before, always on time and professional!
Wonderful work, got great answers for the question I asked, would highly recommend
We're grateful you shared your recommendation, Robert. Thanks for your trust in our plumbing services! Mr. Rooter Plumbing of Anderson, IN
Thanks, Monty. We're grateful you chose our plumbing team! Mr. Rooter Plumbing of Anderson, IN
The customer service was top notch. Chris Frye and Aaron arrived and diagnosed the problem and quickly went to work. We ended up having several issues and Chris was so kind when delivering the unfortunate news. He explained everything well and was patient with the many questions we had. Aaron was also very kind and professional and worked diligently the whole time he was in our home. Great group of guys!
Chris and Aaron will be proud to hear their service earned your appreciation, Paige! We know it’s never easy when unexpected issues pop up, so it’s great to know they were able to explain things clearly and answer all your questions. It’s always our goal to ensure our customers feel comfortable throughout the process, so we appreciate you noticing their efforts. Thank you for your feedback and your business! Mr. Rooter Plumbing of Anderson, IN
I think the person I spoke with was new and they misinformed me on pricing for septic service, but the guys that came out were up front before they started anything. After a few hours, they were unable to find my septic tank through probing and digging, so they provided a new estimate, but didn’t charge for digging since they didn’t find what they were looking for.
Brandt, we appreciate you sharing your experience. While it sounds like there was some initial miscommunication, we’re glad our team was upfront about the pricing and worked hard to find your septic tank. It’s good to hear they adjusted the estimate and didn’t charge for the digging when they couldn’t locate it. Thank you for choosing Mr. Rooter, and for sharing your feedback! Mr. Rooter Plumbing of Anderson, IN
Tammy, it's nice to see you had a five-star experience with our plumbing service. Thank you for your business! Mr. Rooter Plumbing of Anderson, IN
Guys where great. Worked quick fast and got the job done even after hours.
Thank you for sharing your experience, Vance! We know how important it is to quickly resolve issues with your plumbing and we're glad we could assist you after hours. If you need us in the future, please don't hesitate to reach out! Mr. Rooter Plumbing of Anderson, IN
Thank you, Patsy! It's a pleasure to provide plumbing services you trust. Mr. Rooter Plumbing of Anderson, IN
They came out, located my septic, dug out the lid, and pumped it all within an hour and a half of arriving. Couldn’t be more grateful to have working plumbing again. Both of the employees were professional and kind, and like I said, got the job done quick and well.
Brandon Stone was excellent! Very professional and courteous!
Brandon came out and helped us with a water heater problem. This guy had confidently told me what the problem was before even walking through the door. He was in and out in no time with the problem solved and no more smelly water.
Can't remember the name of the person who came, but our sewer was really backed up. He had it cleaned out and it was back in working order in about 30 minutes. He was very polite and professional. Have used Mr. Rooter for several different things over the years.
We’re so glad to hear we could get your backed-up sewer cleared and running smoothly, Janet. It’s great to know our technician’s professionalism and polite approach left a positive impression. Thank you for trusting Mr. Rooter for your plumbing needs over the years! Mr. Rooter Plumbing of Anderson, IN
Total number of 5 star reviews :538